Job description
We are Skyward.
That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
We stand by our values, and we won’t compromise on any of them.
Integrity: We’re conscientious, intentional, and empathetic. Our words and actions align. That’s our character. Please don’t ask us to play another part, we’re poor actors.
Compassionate: If we may borrow a quote from Theodore Roosevelt: “No one cares how much you know until they know how much you care.” Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally.
Inquisitive: We remain students by failing openly and turning lessons into solutions.
Unconventional: For us, life isn’t what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two.
Authentic: Made possible only because we embody the values listed above. We’re relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand.
Because of that, we continue Onward, Upward, and Skyward.
We need a Technical Analyst.
Do you get excited about building tools that actually get used? Are you the kind of person who loves translating real-world needs into smart, user-friendly applications, and then helping teams get the most out of them? If supporting users, refining workflows, and making sure systems run smoother than a well-oiled sprint board sounds like your kind of work, we should talk.
Come join us if you’re motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team.
Let’s go Skyward together.
What you’ll do:
- Be part of a team supporting the Centers for Medicare and Medicaid Services (CMS) by enabling researchers who are studying ways to improve the quality and reduce the cost of care provided to chronically ill Medicare and Medicaid beneficiaries. (No big deal).
- Combine both programming and analytical skills to develop and improve software applications, systems, and documentation.
- Write, test, and maintain code in various programming languages (Python, R, SQL, SAS, Stata).
- Provide Tier 2 technical support for web-based analytical tools.
- Perform system and user acceptance testing on environments whenever needed.
- Work closely with other IT professionals, such as system architects, database administrators, business analysts, and quality assurance teams, to ensure cohesive project delivery.
- Assist in training end-users on new applications and features, providing support during the transition to new systems.
- Produce content for and participate in customer-facing webinars as needed.
What we’d like you to have:
- Bachelor’s degree in data science, computer science, statistics, information systems, or a related field.
- 2+ years of experience working with software applications.
- High proficiency in MS Office products (Word, Excel, PowerPoint, etc).
- Strong experience with SQL and working with large, complex datasets.
- Proficiency in one or more scripting or programming languages (Python, SAS, or R).
- Experience with SQL and working with large, complex datasets.
- Familiarity with secure data environments and experience working in government or healthcare IT environments.
- Comfort and expertise in troubleshooting a vast array of software-related issues.
- Clear communication skills and the ability to work with both technical and non-technical stakeholders.
What would blow us away:
- You have experience in Databricks, Stata, and AWS.
- You have experience supporting the Centers for Medicare and Medicaid Services (CMS).
Even if you don’t meet 100% of the qualifications, we encourage you to apply. At Skyward, we’re focused on hiring individuals with the right skills and passion to grow, not just checking off every box.
And now the important part. What we offer you:
- Medical, dental, vision insurance (fully paid for employees)
- 15 days of paid leave
- 7 days of sick leave
- 2 days bereavement leave
- 11 paid Federal holidays
- Up to 40 hours for jury duty
- 401K with 4% employer contribution (and no vesting period)
- Up to 4 weeks of paid paternity and maternity leave
- Company provided laptop
- $5,000 per year for professional development
- $600 per year for technical supplies and equipment
- $2,000 referral bonus
- Life and disability insurance
- HSA and FSA
- Legal Shield and ID Shield Voluntary Benefits
- Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can’t be exciting!
$90,000 - $110,000 a year
We believe great work deserves great pay. That’s why we ensure our compensation is not only competitive but also fair and transparent, as required by Maryland law. Expect a salary that matches your skills, experience, and the value you bring to the table — because you’re worth it!
At Skyward, we are committed to creating an environment where everyone, regardless of gender, race, ethnicity, sexual orientation, disability, or background, can thrive. We support flexible working hours and remote opportunities to help maintain a healthy work-life balance for all employees, including caregivers and those with unique needs.
Offers of employment with Skyward are contingent upon acceptable results of a background investigation.
Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor.
