Job description
For almost 30 years, SQA Services has been a premier leader in providing managed supplier quality services for audits, assessments, remote surveillance assessments, corrective actions, remediation, inspections, and engineering to manufacturers within all industries. We deliver services by deploying associates who are located throughout the United States and in 90+ countries around the world to your supplier sites. Our associates are expert quality assurance professionals with broad experience andlocal knowledge who can represent our clients on-demand and on-site faster than our competitors.
The Technical Training Manager is responsible for assessing organizational learning needs and developing comprehensive training programs to improve SQA Associate and SQA Employee performance, skill development, and technical aptitude. This role involves the creation, coordination, implementation, and evaluation of training initiatives aligned with company goals and compliance requirements.
Key Responsibilities
- Identify training and development needs through job analysis, performance reviews, and consultation with department heads
- Design and implement effective training programs (e.g., onboarding, program compliance, program technical skills, leadership guidelines)
- Evaluate the effectiveness of training programs using performance metrics, feedback, and post-training assessments
- Manage and maintain training records, schedules, and training plan
- Collaborate with subject matter experts within SQA and Customer deliver specialized training
- Monitor and ensure compliance with SQA TQM/QMS training procedures, regulatory requirements and standards, and industry best practices
- Create and manage the training budget and report on ROI
- Stay current with trends in training methods, tools, and technologies
- Office environment with occasional travel for training events
- Hybrid or remote work may be available depending on SQA Policy
Required Qualifications
- Bachelor’s degree in industrial, Mechanical Engineering or 5 years’ experience in the technical field
- 2+ years of experience in training, learning & development, or similar roles
- Proven experience in instructional design and training delivery
- Strong project management and communication skills
- Proficiency with PowerPoint, excel, and word
- Knowledge of audit learning principles and best practices
Preferred Qualifications
- Certification in training or development (e.g., CPTM, ATD, SHRM-CP)
- Experience with remote training tools and hybrid learning environments
- Background in change management or performance consulting
$82,000 - $95,000 a year
10% bonus based on skill and KPIs achieved.
Note:
SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications, and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.
This position requires access to ITAR-controlled technical data and/or defense articles. As such, the candidate must be a U.S. citizen or U.S. lawful permanent resident (green card holder) to comply with the International Traffic in Arms Regulations (ITAR). Applicants who do not meet these criteria will not be considered for this role.
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