Job description
Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say “awww.” Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.
What does the Training & Development Specialist do?
The Training and Development Specialist has full responsibility for the portfolio of training programs and courses. The Specialist implements new training programs and adjusts the current ones in close cooperation with Retail and Corporate management.
Responsibilities
- Creates, organizes, plans, and facilitates onboarding, orientation, compliance, and skills training for the organization. Tracks to ensure all employees are up to date on all company-wide training
- Creates and/or acquires training procedure manuals, guides, and course materials
- Facilitates training primarily through distance learning in virtual classrooms, while occasionally also delivering in-person training
- Identifies training gaps and development needs through surveys, interviews, focus groups, and communication with managers and leadership team
- Develops unique training programs to fulfill the organization’s specific needs to maintain or improve job skills
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Supports the retail team in the development of training materials for Operational Manuals
- Other duties as assigned, including but not limited to entry-level Human Resources tasks as needed to support the HR team
Skills and Qualifications
- Ability to design and implement effective training and development
- Proactively takes initiative and works independently with minimal supervision to drive projects and meet goals
- Aptitude and willingness to learn various software applications relevant to this position
- Demonstrated ability to use tact, diplomacy, and professionalism
- Ability to function well in a high-paced, and at times, stressful environment
- Prior experience in a retail setting is preferred
- 1-2 years of demonstrated experience leading the training function in a professional setting is required.
- Bachelor’s degree in Organizational Leadership, Business Administration, or similar field of study is preferred
*Experience with our LMS Travitor is a +
Travel
This position will require traveling to our market locations and corporate offices on an as-needed basis. A driver’s license is required.
Job Type: Full-time
Salary: $55,000.00 - $65,000.00 per year
Benefits: 401(k) matching
Dental Insurance
Employer Paid Health insurance
Paid time off
Vision insurance
Work Location: REMOTE but preferably in a state that a Squishable store operates in such as CA, DC, CT, FL, ID, IL, IN, MD, ME, MI, MN, MS, NC, NE, NH, NJ, NV, NY, OH, OR, PA, TN, TX, VA, WA, and WI
At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.
CCPA disclosure notice here.
