Job description
Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.
Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.
Why is Arine a Great Place to Work?:
Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.
Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.
The Role:
As our first Workforce Manager, you’ll be the operational backbone of our staffing efforts - developing and executing workforce plans across clinical departments and projects. You’ll partner with leaders to forecast needs, analyze workload trends, and build scalable systems to ensure we have the right people in the right roles at the right time.
This is a high-impact role for someone who thrives in fast-paced environments and is comfortable creating clarity amid ambiguity. Your work will directly influence team efficiency, project success, and our ability to grow sustainably.
What You’ll be Doing:
- Develop analyze, communicate, and maintain detailed and complex long- and short-term forecasting across clinical teams and projects
- Partner with clinical team leads to understand upcoming resource needs
- Analyze staffing trends, workload data, and team utilization to make proactive resourcing decisions
- Design and implement tools/systems (e.g., scheduling, capacity planning, reporting) to support workforce management
- Help establish standard operating procedures for staffing, onboarding, and cross-functional deployment
- Identify and address talent gaps or resource imbalances before they impact delivery
- Complete and act as a resource for continuous improvement activities within complex workforce management projects and assignments
- Collaborate with HR/recruiting to align hiring pipelines with forecasted demand
- Support contingency planning and flexible staffing models for high-growth or high-change environments
Who You Are and What You Bring:
- 3–5+ years in workforce planning/forecasting in call centers or other operational area with applicable industry metrics
- Experience using workforce management and operations tools
- Strong analytical and organizational skills - you can turn data into actionable plans
- Ability to communicate clearly across teams and levels
- Proven success working in dynamic, fast-paced environments - startup or scaling company experience preferred
- A systems thinker who’s eager to build from the ground up
Nice-to-Haves:
- Familiarity with resource planning in service-based or cross-functional teams (e.g., design, engineering, marketing)
- Familiarity with remote clinical workforce planning
Remote Work Requirements:
- An established private work area that ensures information privacy
- A stable high-speed internet connection for telephonic and/or remote work
- This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings
Perks:
Joining Arine offers you a dynamic role and the opportunity to contribute to the company’s growth and shape its future. There may also be potential equity opportunities. You’ll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $105,000-125,000/year.
Job Requirements:
- Ability to pass a background check
- Must live in and be eligible to work in the United States
Information Security Roles and Responsibilities:
All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.
Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.
Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!
Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam.
Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.
