Job Description
The 1000heads Account team is a proud, powerful collective of social media obsessives who are experts in managing clients relationships. You will work closely with a whole host of departmental specialists, from Creative, Insights, Design, and Strategy to deliver transformational social-first work for our clients.
We are looking for an enthusiastic, solution-oriented account manager with strong interpersonal and organizational skills. Playing equally significant internal and external roles, the successful candidate will join as an integral member of this high-profile team and will balance priorities cross-department to deliver high quality work.
The ideal candidate has agency experience, with a mix of production and social marketing experience. Experience working on large accounts is preferred due to the fast-paced environment. While influencer/talent work is a plus, a strong understanding of social channels and ATL production is essential.
Responsibilities
Consistently developing innovative and creative ideas and solutions for client campaigns
Building client relationships; listen and understand individual client requirements and consistently meeting if not exceeding their expectations
Developing a clear understanding of your clients’ brand(s), category and customers
Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
Manage IRL and virtual event activations
Developing effective project plans and project specification documents
Producing accurate cost estimates, and ensuring they are signed off by the Account Director and the client before work proceeds
Ensuring all billing is completed on time
Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
Assisting with the production of client reviews with senior clients
Overseeing and owning the overall quality of the final deliverables on projects that you manage
Ensuring your Account Director and / or Creative Director signs off all briefs and attends important project meetings
Maintaining a central file of essential client information
Managing Timelines
This is a hybrid role, with 2 days per week in office required.
2-5 years of proven agency experience (with social agency or client experiences preferred)
Budget management
Ability to multi-task
The ability to think strategically and scrappy
Comfortable being in and leading the day-to-day work of account management
Culturally connected — you love all things social!
Medical, dental, vision, and more!
Generous time off package, including the last week of the year
401k & Roth retirement investment options with employer match after one year
Gym and professional development stipends
Culture Club with monthly activities like sports, games and happy hours
DEI Council and Employee Resource Groups
Commute and parking benefits
Wellness program that focuses on mental, physical and financial employee wellness
And much more!
SALARY RANGE
$70,000 - $92,000 per year
ABOUT 1000HEADS
1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads’ clients include Alphabet, Nature Made, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
For more information on 1000heads, visit 1000heads.com.
