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Tech Lead Developer Experience

Job Description

Our R&D team gathers 80+ engineers divided into 15+ product and tech squads. The product squads are paramount to 360Learning’s response to our increasingly demanding customers and are strategic players for the growth of the company. The tech squads (DevOps, Data, Architect and Developer Experience) are here to support them and scale the infrastructure to millions of monthly active users.

The DX squad motto is to “Make Product Squad developers’ lives easier, let them focus on shipping better code, faster”. To do that, they work on the codebase, the build process, the CI pipeline, the functional test environment, and all parts of the dev tooling, including a strong emphasis on the AI coding tools.

As a Technical Lead you will:

  • be the point of contact for all technical topics from the squad (you can then redirect to another member of the squad)

  • be  the coach for the other developers of the squad (do Performance reviews and Career Path assessments)

  • keep coding since management will take ~20% of your time

Within 1 month, you will

  • Discover the 360Learning platform

  • Have a global view on our codebase

  • Become familiar with team’s processes

  • Implement your first tickets (developer onboarding)

Within 3 months, you will

  • Complete the coach training to take the Tech Lead position successfully

  • Solve proactively challenges the developers are facing

  • Identify the needs from the Product Squads

  • Improve the speed and stability of the CI pipeline

  • Follow and coach the software engineers of your supported squad

  • Work with VP Engineering and the Director of Technology on maintaining your squad’s engagement to the fullest

Within 6 months, you will

  • Share your best practices within the team

  • Create your own courses on the 360Learning platform

  • Build tools to empower the devs in solving their own issues

  • Modernize our testing libraries

  • Improve our test containers using your Docker and Kubernetes skills after alignment with the DevOps team

  • Implement the tools and processes necessary to support the usage of AI Assisted coding

  • Leverage AI to improve your own team’s processes

  • Suggest and implement process improvements in the squad

  • Start identifying our developers’ key strengths and areas of improvement to help them grow

  • Lead Performance Reviews and Career Path assessments calibration

  • Ensure your team is able to deliver valuable features on time and with the necessary level of quality

Within 12 months, you will

  • Share process improvements with all the squads, and help them implement these changes

  • Push for technical innovations in the squad and outside

  • Identify the career next steps of your team members and define an action plan to reach them

  • Build the roadmap and the vision for the squad, alongside the rest of the Tech Squad

  • Maintain a good team spirit, for instance, by organizing team-building activities (sync or async)

  • Participate in transversal initiatives (e.g. organizing Hackathons)

The Skill Set

  • You have either formally or informally served as a tech lead/mentor/coach for a team of software engineers working on a Saas platform for 2+ years.

  • You have led technical initiatives in an environment where performance, reliability, and accuracy are paramount and where “feature development” and roadmaps are measured in months and quarters.

  • You have significant full stack programming experience

  • You have a strong technical background: expertise in at least one programming language e.g Typescript/nodejs, experience in automations and in infra tools

  • Experience on working in a Developer Experience or Platform team is a plus.

  • Enthusiasm for AI Coding tools

  • Excellent leadership, communication, and collaboration skills

  • Fluent English (US/UK) / B2 level or equivalent (FR)

  • Enthusiasm for our working environment explained here:  https://bit.ly/Convexity_360L

What we offer:

  • Compensation: Package includes base salary and equity 📈

  • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.

  • Balance: Flexible hours, full remote work possible anywhere in France 🏠

  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝

  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍

  • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process:

  • Phone Screen with our Talent Acquisition Manager

  • Discovery Meeting (Kata) with two of our DX Engineers

  • Case Study with our Engineering Director and our Director of Technology

  • Clarification Meeting with a Tech Lead

  • Culture Fit Meeting with our VP Engineering

  • Offer!

Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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