Instructional Designer

Job description

This is a remote role

The Instructional Designer is a key contributor to the development of high quality courses and curricula in the field of medical coding and billing. Working under general direction as part of the Education/Product team, this role combines instructional design expertise with strategic collaboration to produce engaging, and effective learning experiences. The ideal candidate brings a deep understanding of instructional design theory, adult learning principles, and digital content development in a fast paced, agile environment. Expert level Articulate Storyline development skills are required. Demonstrated experience integrating AI technologies to enhance instructional design workflows, content quality, learner engagement, and the scalability of digital education products.

This position works closely with subject matter experts (SMEs), project stakeholders, and cross functional teams to design innovative accessible skills based and learner centric content. The role requires creativity, initiative, and the ability to think beyond conventional approaches while maintaining alignment with project timelines and organizational goals.

Key Responsibilities

• Collaborate with SMEs to assess learning needs, define objectives, and design instructional strategies that align with organizational and learner goals.
• Create engaging, effective course content for online and hybrid delivery using evidence-based instructional design practices.
• Create comprehensive storyboards that outline course structure, instructional flow, screen content, media assets, and interactive elements.
• Expert knowledge of Articulate Storyline and ability to produce high quality, engaging learning experiences
• Develop assessments and evaluation methods that measure learning outcomes and performance improvement.
• Translate complex medical and technical concepts into accessible, learner-friendly content.
• Manage end-to-end course development processes, including timelines, stakeholder expectations, and quality control.
• Apply accessibility and Section 508 compliance standards to all learning materials.
• Perform iterative quality assurance checks and apply feedback to continually improve course quality.
• Maintain accurate documentation for instructional materials, processes, and development status.
• Use rapid prototyping and agile methodologies to support iterative content development.
• Contribute to continuous improvement efforts through learner feedback, program evaluations, and best practice research.
• Collaborate with global and diverse teams while working U.S. hours.
• Adapt and maintain curricula for international learners and markets, ensuring cultural and contextual relevance while preserving instructional integrity.
• Explore and integrate emerging technologies, including AI tools, to enhance instructional efficiency, learner engagement, and assessment automation.
• Perform additional duties and special projects as assigned.

Required Qualifications

• Bachelor’s degree in Instructional Design, Educational Technology, or related field
  • Master’s degree in Instructional Design or Learning Sciences preferred
• Minimum 5 years of experience in instructional design for adult learning
  • Higher education or healthcare industry experience preferred
• Demonstrated proficiency in instructional design models (e.g., ADDIE, SAM) and adult learning theories
• Expert in eLearning tools such as Articulate 360 (especially Storyline), Adobe Creative Suite, and Camtasia
• Extensive experience with Learning Management Systems (LMS)
• Knowledge of accessibility and 508 compliance requirements and ability to implement
• Excellent written, verbal, and interpersonal communication skills
• Proven ability to manage multiple projects and deadlines in a remote setting
• Strong organizational and project management skills
• Ability to work collaboratively with diverse stakeholders and teams
• Experience translating technical or medical information into instructional content
• Comprehensive experience with integrating AI technologies and use to enhance educational content and development
• Medical coding or healthcare education background is a plus

Core Competencies

• Adaptability: Demonstrates flexibility in response to changing needs, priorities, or strategies
• Initiative: Operates independently, takes ownership, and drives tasks to completion with minimal supervision
• Problem Solving: Identifies root causes and applies sound decision-making to implement solutions
• Communication: Effectively conveys ideas and information across multiple audiences and formats
• Collaboration: Builds strong relationships with internal and external partners to support shared goals
• Instructional Design Expertise: Applies best practices in instructional systems design, assessment creation, and learning science
• AI: Integration and use of AI technologies to enhance educational content and development

AAPC Values:

DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability.

HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others’ contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self.

TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others.

SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity.

INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly.

AAPC is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.