Acoustic

We are a software development company founded in 2019, specializing in digital marketing and consumer engagement. We provide solutions to direct-to-consumer (DTC) brands to help them grow and build loyalty. Our main product, Acoustic Connect, is an omnichannel marketing platform.

Acoustic Connect combines email, SMS, WhatsApp, and push messaging with data, AI, and behavioral insights. This allows marketers to send personalized, high-volume campaigns and manage customer journeys across various channels from one platform.

Our approach is called “Intent-Driven Marketing.” It aims to use real-time consumer intent to create relevant engagement across digital touchpoints. This helps brands move beyond traditional campaigns to respond to ongoing consumer signals and automated omnichannel journeys. Our technologies include marketing analytics, personalization, mobile marketing, marketing automation, pricing and promotion, customer experience analytics, behavioral insights, and journey management.

We have over 20 years of experience in building and running marketing technologies. We operate globally with more than 400 employees and serve over 1,800 customers worldwide. We have offices in Boston, MA; Conway, AR; Richmond, UK; and Gdansk, Poland. Acoustic Connect helps brands achieve faster launches, lower customer acquisition costs (CAC), higher customer lifetime value (CLV), and save significant time on strategy.

Our mission is to bring clarity to marketing by uncovering consumer intent and helping teams engage with customers when it matters most. Our core values guide how we operate and shape our culture. These values are:

• Team and passion: We foster a united team, inspiring excellent results through accountability, recognition, and reward.
• Trust and security: We prioritize the safety, quality, and privacy of all stakeholder data and experiences.
• Rapid innovation: We continuously seek solutions for customers, encouraging bold risks and curiosity.
• Customer delight: We think like our customers and solve key business challenges to exceed their expectations.
• Respect all people: We promote honesty and transparency, recognizing diverse thoughts, feelings, and backgrounds.

We have a global team of over 400 employees. We foster a collaborative culture built on respect, encouraging new ideas and celebrating achievements. We emphasize a people-first approach in everything we do, from product design to customer onboarding.

Our work environment is designed to be safe and inclusive, valuing diverse perspectives and empowering teams to make decisions. We support employee growth by offering opportunities to develop skills and promote from within. Our global customers are supported by our collaborative team. We also support a flexible work model, including remote and hybrid options.

We offer competitive pay and benefits, including a 401(k) match and unlimited PTO. We support a flexible remote work culture with options for flexible working hours. Employees can choose between a MacBook Pro or a Windows PC for work.

Additional benefits include private medical insurance (covering dental care), life insurance, a meal allowance, and a Multisport card. We also provide opportunities for professional development and learning. For employees in certain regions, benefits may include tax-deductible costs.