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IT Operations Engineer

Job Description

  • Create, modify, disable, and manage user accounts across Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365, and business applications.

  • Manage user permissions, security groups, shared mailboxes, and access requests in accordance with company policies.

  • Support employee onboarding and offboarding, including account provisioning, access management, and IT asset allocation.

  • Perform system updates, software deployments, security patches, and firmware upgrades.

  • Monitor IT systems and infrastructure health and proactively resolve performance and reliability issues.

  • Troubleshoot and resolve hardware, software, network, and user access issues.

  • Maintain accurate IT documentation, user records, and system configurations.

  • Follow IT security policies and best practices to ensure secure and reliable operations.

  • 2–3 years of experience in IT Operations, System Administration, or a related role.

  • Hands-on experience with Active Directory, Microsoft Entra ID, and Microsoft 365.

  • Good understanding of user access management, permissions, security groups, and IT support processes.

  • Basic knowledge of Windows Server, networking, system troubleshooting, and IT security.

  • Strong troubleshooting and problem-solving skills.

  • Good communication and teamwork skills.

  • Hybrid Working Model

  • Social and Medical Insurance

  • Flexible working Environment

  • Transportation

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