Job description
Company Description
A Windows Support Engineer is required to provide second-level operational support within a large European infrastructure organization active in the energy sector. The consultant will ensure the stability, reliability, and performance of the Windows Server environment, supporting both day-to-day operations and troubleshooting activities.
Job Description
Key Responsibilities
- Provide second-level support for the Windows Server environment, handling incidents escalated from the helpdesk.
- Perform day-to-day administration, maintenance, and troubleshooting of Windows Server platforms.
- Diagnose and resolve hardware issues on server platforms.
- Apply networking and security principles to ensure system integrity and secure operations.
- Collaborate with internal teams across IT and operational departments.
- Document technical procedures, fixes, and operational processes.
- Support tasks in both business and industrial (OT) environments.
Qualifications
Required Technical Skills
Mandatory
- Proven expertise with Windows Server 2016–2022.
- Experience with server hardware (monitoring & troubleshooting).
- Solid understanding of networking and security principles.
Strong Assets (Plus)
- Experience with:
- Active Directory
- Microsoft Exchange
- SCOM / SCCM
- VMware vSphere ESX
- PowerShell (advanced level is a strong advantage)
- NetApp storage (L1–L2)
- HPE ProLiant servers
- Citrix environments
- Monitoring tools (e.g., PRTG)
- Anti-malware solutions such as Trend Micro, Scanmail, MailMarshal, or TMCM
Soft Skills & Other Requirements
- Fluent in English and French or Dutch (spoken, written, and read).
- Strong troubleshooting capabilities.
- Ability to work independently and in a team.
- Good planning and organizational skills; able to work under pressure and with strict deadlines.
- Customer-oriented mindset.
- Ability to quickly learn new tools and environments.
- Able to write clear documentation and operational procedures.
- Must possess a driver’s license, personal vehicle, and mobile phone.
- Must demonstrate accountability and flexibility (not a strict 9-to-5 mindset).
Additional Information
- Remote work is permitted according to internal policy.
- Occasional travel may be required.
- Candidates working in Belgium must hold:
- A valid work permit, and
- A valid residence permit.
- Local contractual conditions may vary depending on purchase order origin.
Additional Information
Additional Information
- Candidates must have a valid work and residence permit for Belgium (if non-EU)
- The client values diversity and inclusion, offering a positive work culture focused on well-being
- Opportunity to contribute to innovative, ground-breaking technologies in the energy sector
