Project Management Associate

Job Description

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

• Homeowners have turned to Angi for more than 300 million projects
• 1,000+ home service tasks covered
• 2,800 employees worldwide

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.

For homeowners, our platform is a reliable way to find skilled pros. For pros, we’re a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.

About the role

Our Project Management Associate role is a unique, high-impact position where you will work with homeowners across the country on large scale, high value home improvement projects. The role encompasses the full project lifecycle, from initial lead qualification and closing through to remote project management and completion. This multifaceted position serves multiple stakeholders, requiring expertise in project oversight, client stewardship, and consultative sales.

Success in this position will come to those with a proactive “owner” mindset and exceptional attention to detail.  We are looking for individuals with rigorous time management skills who thrive at the intersection of result-driven sales and collaborative project management. This role offers the opportunity to actively scale one of our fastest-growing business lines.

What you’ll do

• Kick off projects by responding to warm inbound leads, acting as a consultant and advisor to homeowners to help them define their vision and win their business

• Leverage our existing network of Service Providers to find the best fit & value for each unique project.

  • Create new partnerships with Service Providers by demonstrating the value of our program and helping them scale their business through the Real Estate Program.

• Coordinate a high volume of home improvement projects, managing all details from outreach and scheduling to invoicing and resolving customer concerns.

• Cultivate a robust pipeline from 20+ leads per month while simultaneously advancing and managing existing accounts.

  • Actively manage your business pipeline and develop a long-term strategy for sustained growth & success.

• Embrace a high-learning environment with the potential to specialize in specific trade categories or develop advance skills in coaching, project management, and consultative sales.

What we’re looking for

• At least 1 year of experience in customer success, sales or account management (or senior customer service roles)
• Comfort selling projects and reaching customers by phone, email, and text, with an emphasis on handling high call volume.
• Experience and/or excitement around building a book of business and ensuring the fulfillment of strategic sales and project completion targets
• Ability to build and maintain strong relationships with both customers and outside vendors/partners.
• Ability to work independently with excellent time management; you must be able to multitask and handle a high volume of relationships and projects simultaneously.
• Excellent written and verbal communication skills
• Exceptional attention to detail and strong organizational skills.
• Someone who is eager to learn and grow!
• Comfort with hitting monthly KPIs is key.

Preferred, but not required:

• Good foundation in Excel/Google Sheets.
• Knowledge of home services, skill trades, and/or real estate
• Experience with Salesforce
• A proven track record of exceeding quota attainment

Compensation & Benefits

• Base salary of $40,000 -$45,000 (commensurate with experience)
  • Average Annual Earnings of $50,000 - $55,000+
    • Performance-based commission, paid quarterly
• Employer paid medical coverage with a company contribution to an HSA fund
• Dental & vision coverage, pet discount plans
• Retirement plan with company match (401K) through Charles Schwab
• Company Equity Program
• Generous PTO including sick, personal, vacation, volunteer time and paid holidays
• Technical equipment (i.e. laptop) provided
• The rare opportunity to work with sharp, motivated teammates solving some of the business’ most unique challenges

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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