Senior Software Product Manager II

🇺🇸 United States - Remote
🚀 Product🟣 Senior

Job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

As part of the TASER team, you’ll play a central role in evolving one of Axon’s foundational products — shaping the future of less-lethal technology and the software ecosystem that supports it.

Your Impact

In this role, you will be the product leader helping unite TASER hardware and software into a seamless, mission-critical ecosystem. Your work will span from the essentials of evidence creation and armorer workflows (assigning, maintaining, and monitoring devices) to building entirely new categories of data-driven products.

At the heart of this role is TREND— an evidence-based feedback loop that delivers actionable insights and recommendations for trainers and program administrators. TREND is a groundbreaking product in use-of-force analysis, giving agencies the ability to continuously improve outcomes through data and empirical feedback. As the Software Product Manager directing TREND, you’ll sit at the forefront of public safety innovation, ensuring Axon leads in evidence-backend training and operational excellence.

You’ll play a key role in shaping how Product and Engineering partner collaboratively. Our current approach depends heavily on sequential work, and we’re ready to transition toward more integrated collaboration. In this role, you’ll help transform it into a true partnership — mentoring a junior product manager, supporting engineering teams, and building stronger ways of working grounded in collaboration, shared accountability, and sound judgment.

This role sits at the intersection of complexity and momentum. It’s high-impact, high-visibility work where no two days look the same. We’re seeking someone who’s energized by diverse perspectives, keen to connect across disciplines, and excited to help define new ways of operating. This role is a great fit for someone who excels at turning complex ideas into actionable outcomes and is motivated by achieving meaningful results.

Reports To: Director of Software Product, TASER

Direct Reports: None, individual contributor role

Work Location: This role is based out of our Scottsdale, AZ office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

What You’ll Do

  • Lead the development of TREND, Axon’s evidence-based feedback product, guiding its roadmap, customer adoption, and real-world impact on training and outcomes.
  • Collaborate with the TASER Data Science team, guiding their efforts toward high-value, outcome-driven projects and managing the inherent uncertainty of empirical work.
  • Own product strategy and execution for TASER software, spanning evidence workflows, armorer tasks, and innovative data-driven features.
  • Strengthen product–engineering collaboration by fostering a culture of partnership, accountability, and co-creation across disciplines.
  • Mentor and support junior product managers, helping develop their skills and impact.
  • Advocate for users and customers, conducting research and voice-of-customer activities to deeply understand their needs and challenges.
  • Balance priorities and trade-offs across scope, quality, performance, and time to market, exercising solid but adaptable judgment.
  • Measure success by defining and tracking product performance metrics, ensuring products deliver impact aligned with Axon’s mission.

What You Bring

  • 8+ years of software product management experience, preferably in cloud software, enterprise, or B2B applications.
  • Experience building and launching data products; familiarity with data science workflows, empirical experimentation, and outcome-driven analytics.
  • A leadership style that combines clarity and conviction with humility and adaptability. You have well-developed opinions, but you’re willing to change your view when presented with evidence.
  • Strong foundation in product management fundamentals: voice of customer, requirements definition, prioritization, and trade-offs.
  • Demonstrated ability to collaborate closely with engineering teams to build partnership-based models of delivery.
  • Proven ability to operate skillfully in fast-moving, complex or dynamic environments.
  • Great written and verbal communication skills, with the ability to align diverse stakeholders and tell a compelling product story.
  • Prior experience mentoring or supporting junior product managers is a plus.
  • Insight with public safety or mission-critical software products is a plus.

Benefits That Benefit You

  • Competitive salary and 401(k) with employer match
  • Annual bonus and Restricted Stock Unit (RSU) eligibility
  • Discretionary paid time off
  • Robust parental leave policy
  • Comprehensive health, dental, and vision plans
  • Ride-alongs with real officers to experience firsthand how Axon’s products are used in the field
  • An award-winning office and culture environment
  • And more at axon.com/careers/benefits

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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