Job Description
About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.
The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It’s a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn’t attract new consumers, convert them, or earn their long-term loyalty.
Our brand promise : closing the gap between brands and consumers.
Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.
It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!
Who we want:
Are you ready to combine your talent for crafting solid data systems and enthusiasm for cutting-edge technology to harness the power of data at Bazaarvoice? We’re looking for a strong database engineer who thrives on building large-scale, robust, distributed data systems and pipelines, who understands the importance of good software engineering practices to get it done. If you’re excited about shaping the future of data at Bazaarvoice, come join us.
How you will make an impact:
As a key member of the Data Operations team, you’ll be tasked with designing, building, and supporting large-scale, distributed data systems that drive our organization’s data infrastructure forward, and power our products and services. Your responsibilities will include managing RDS databases, developing data pipelines, optimizing data storage and retrieval processes, and ensuring the reliability and scalability of our data architecture. You’ll collaborate closely with cross-functional teams to understand data requirements, implement solutions, and troubleshoot issues as they arise. You’ll also play a pivotal role in advocating for and implementing software engineering best practices to ensure the efficiency, maintainability, and robustness of our data systems. This role offers an exciting opportunity to work on cutting-edge technology and contribute to shaping the future of data-driven decision making within our organization.
What You’ll Do
Identify, analyze, and resolve complex SQL performance and scalability issues
Deeply analyze execution plans, indexing strategies, concurrency, locking, and resource utilization
Design and implement durable performance improvements across queries, schemas, and workloads
Build automation and tooling to detect, diagnose, and remediate database performance issues
Partner with application and platform teams to improve database access patterns and system design
Establish, document, and enforce database performance best practices
Clearly explain complex technical concepts and trade-offs to both technical and non-technical audiences
Required Expertise
Candidates must demonstrate expert-level (“can teach a class”) knowledge in all the following:
SQL performance tuning and optimization
SQL Server, Postgres, Aurora RDS
Query optimizers, execution plans, indexing, statistics, and transaction isolation
Designing and supporting database-backed APIs
Building automation and tooling to support database performance and reliability
Infrastructure as Code using Terraform
Leveraging AI to automatically identify bottlenecks
Cloud platforms: AWS, including managed database services
Performance monitoring, troubleshooting, and tuning in distributed systems
CI/CD pipelines and deployment automation
Capacity planning, workload modeling, and cost optimization
What We’re Looking For
A proven track record of improving database performance at scale
A keen eye to spot when something isn’t right and the diligence to not stop until its resolved
Strong written and verbal communication skills
Ability to mentor engineers and influence architecture and design decisions
Comfortable operating as a technical authority across teams
Responsibilities
Lead the design and implementation of data storage and streaming solutions, data architecture, analytics frameworks, governance protocols, and data quality standards.
Serve as subject matter expert in database performance, CDC, ETL, scalability, and security
Develop and enforce enterprise standards, policies, and procedures
Partner with senior leadership to align data architecture with business strategy
Lead major modernization, migration, or transformation projects
Mentor other technical staff and lead knowledge-sharing efforts
Evaluate technology trends and make strategic recommendations
Expertise & Knowledge:
Typically requires a Bachelor’s degree in Computer Science, Information Systems, or a related field and a minimum of 14 years of related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience
Recognized expert in database design, architecture, and optimization
Demonstrated leadership in enterprise database strategy and execution
Experience with cloud-native and distributed database solutions
Strong cross-functional collaboration and communication skills
Why You’ll Love Working with Us?
- Work with cutting-edge tech in an innovative, collaborative environment.
- Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
- We’re Great Place to Work Certified (4 years in a row!).
- Hybrid work model (3 days in office – Prestige Tech Pacific, Kadubeesanahalli).
#LI-Hybrid#LI-SR1
Why join Bazaarvoice?
Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.
Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.
Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.
Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.
Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.
Commitment to diversity and inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
As part of our hiring process, a background check will be conducted. This will be done with your consent and will only include information relevant to the job.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
