Job Description
Be One Solutions is a global ERP partner specializing in worldwide blueprints, implementations, and support. Headquartered in Switzerland, we have a team of local experts across 30+ countries, helping businesses of all sizes elevate their ERP implementations to the next level.
At Be One Solutions, we believe in achieving new heights and celebrating success together. Our culture is built on care and collaboration, ensuring every team member thrives while contributing to our global impact.
About the role:
We are looking for an AMS Senior Consultant (French-speaking) who provides expert functional and technical support, troubleshooting complex application issues, and optimizing SAP Business One systems to meet customer business needs.
In this role you will get to:
- Lead discussions with customers to understand business requirements, operational challenges, and objectives, translating them into effective SAP Business One solutions.
- Manage and resolve complex application issues with the relevant technical team through troubleshooting and root cause analysis to ensure timely resolution.
- Provide expert functional support, system configuration, and process optimization to enhance SAP Business One performance and business efficiency.
- Conduct user training, deliver knowledge-sharing sessions, and recommend workarounds, new features, and additional modules to maximize system utilization.
What we are looking for:
Experience:
- Minimum 5 years of experience in SAP Business One support and/or implementation.
- Strong understanding of SAP Business One core modules and commonly used add-ons.
- Extensive experience with Microsoft SQL Server and Crystal Reports.
- Proven experience in SAP Business One upgrades and version migrations.
- Background in Finance and/or Manufacturing is an advantage.
Technical Skills:
- Strong functional and technical knowledge of SAP Business One.
- Proficiency in Microsoft SQL Server, SQL queries, SAP B1 HANA, and Crystal Reports.
- Ability to troubleshoot complex application issues and perform root cause analysis with the help of the technical team.
- Ability to create documentation and high-level development specifications.
Language Skills:
- Proficiency in written and spoken English.
- French - Native level.
Personal Skills:
- Strong service mindset and customer-oriented approach.
- Excellent verbal and written communication skills.
- Ability to collaborate effectively within a global, multicultural team.
- Self-motivated, quick to learn, and able to manage multiple priorities effectively.
- Strong analytical, problem-solving, and stakeholder management skills.
- Ability to work from home.
What we offer in return:
- Work in a collaborative environment alongside a team of experienced professionals.
- Enjoy work-life integration.
- Participate in performance reviews that offer constructive feedback and align your personal goals with the company’s growth.
- Being recognized for exceptional performance through structured appreciation initiatives and company-wide acknowledgments.
