Job Description
Be One Solutions is a global ERP partner specializing in worldwide blueprints, implementations, and support. Headquartered in Switzerland, we have a team of local experts across 30+ countries, helping businesses of all sizes elevate their ERP implementations to the next level.
At Be One Solutions, we believe in achieving new heights and celebrating success together. Our culture is built on care and collaboration, ensuring every team member thrives while contributing to our global impact.
About the role:
We’re looking fora SAP Business One Support Consultant (Spanish-speaking) who will work closely with customers to understand their business objectives and application requirements, proactively identify and troubleshoot issues, and explore effective solutions. You will also conduct training sessions, provide practical workarounds, and showcase new features or modules to help customers optimize their application usage and achieve greater value from the product.
In this role you will get to:
- Understand customer requirements, business processes, and operational objectives to provide effective SAP Business One support.
- Identify, troubleshoot, and investigate application issues, determine root causes, and implement appropriate resolutions or workarounds.
- Provide functional support and guidance to customers on SAP Business One core modules and add-ons.
- Conduct user training, share best practices, and introduce relevant system features and modules to improve application usage and efficiency.
- Support SAP Business One implementations, upgrades, system enhancements, and ongoing maintenance activities.
- Collaborate with internal teams and customers to ensure timely issue resolution and high-quality service delivery.
What we are looking for:
Experience:
- Strong understanding of SAP Business One core modules and commonly used add-ons.
- Experience in SAP Business One application support and/or implementation.
- Experience with Microsoft SQL Server and Crystal Reports.
- Experience in SAP Business One upgrades is an advantage.
- Strong IT consulting or application support background.
- Manufacturing industry experience is an advantage.
Technical Skills:
- Functional knowledge of SAP Business One.
- Working knowledge of Microsoft SQL Server and Crystal Reports.
- Basic knowledge of SAP Business One deployment in cloud environments.
Language skills:
- English: Excellent written and spoken.
- Spanish: Native level.
Personal Skills:
- Strong service mindset and customer-oriented approach.
- Excellent verbal and written communication skills.
- Ability to work effectively as part of a global, multicultural team.
- Good interpersonal skills and a collaborative approach to teamwork.
- Strong analytical, problem-solving, and issue-resolution abilities.
- Self-motivated, adaptable, and able to manage multiple tasks effectively.
What we offer in return:
- Work in a collaborative environment alongside a team of experienced professionals.
- Enjoy work-life integration.
- Participate in performance reviews that offer constructive feedback and align your personal goals with the company’s growth.
- Being recognized for exceptional performance through structured appreciation initiatives and company-wide acknowledgments.
