Job description
A little bit about us:
We are Belvo, an open finance API platform with the bold vision of democratizing access to financial services in Latin America. We enable any financial innovator to access and interpret financial data, as well as initiate payments from their end-users accounts. We’re turning the messy complexities of the Latin American financial ecosystem into a modern set of tools to access and interpret data and move money in a seamless and secure way.
We’re a highly-technical, passionate, and driven team. We are more than 90 people and our team currently represents 20 nationalities. We have offices in São Paulo and Mexico City – while a large portion of us work remotely.
We are tackling a very stimulating problem: connecting fintech innovators with legacy financial infrastructure. We strive to go beyond the limits of what is possible today and to do so in an elegant and developer-first way.
Since starting our adventure in May 2019, we have raised $71m from the leading VC investors globally.
You can read more about our company here and about our team and culture here. Also, head to our blog for more news about what we’re building and how we work.
About the team:
We work in cross-functional, autonomous teams. We follow continuous delivery best practices executed on top of a modern technology stack.
Our products are built for developers, by developers. Technological excellence is at the heart of what we do.
We are pragmatic and customer-focused. We strive to find the right set of trade-offs in order to validate our hypothesis as early as possible, iterating on our products based on customer feedback.
We communicate transparently. We do weekly all-hands where we get together to discuss company performance and goals.
While we are global and remote-friendly, we also operate from our vibrant offices in CDMX and Sao Paulo. To accommodate the various time zones in which we are based, we ensure we’re always synced up between 3 pm and 6 pm, CEST.
Also, we are backed by some of the leading investors in Silicon Valley and Latin America, including Founders Fund, Kaszek Ventures, and YCombinator.
Your opportunity:
Direct debit batch cycles: preparation of direct debit batches, transmission of the import direct debit batch to the bank’s platform or portal, following established procedures and protocols for secure data transfer, receiving confirmation from the bank that the import payments batch has been successfully uploaded and processed, verifying the status of each transaction.
Client & product support: Providing support to clients and product team regarding direct debit operations, addressing inquiries, resolving issues or testing product features
Collaborate, monitor, and improve the operational routines of Belvo’s direct debit product, involving continuous communication with product, engineering, and customer teams
Reconciliations: Conducting reconciliations between back-office, bank statements, billing and customer accounts to ensure accuracy and completeness of transactions.
This position may be for you if:
Bachelor’s degree or equivalent, preferably in Administration, Actuarial Science, Information Technology or Finance
At least 3 years of experience working in functions related to Direct Debit, and collections in Mexican companies
Good Excel skills
High attention to detail and methodical
Experience in a fast-paced environment.
Excellent analytical/problem-solving skills, including reconciliation analysis, organization, etc
Some English knowledge is required as our main working language is English. You will work in Spanish for the majority of your time, but some interactions will be in English. We are happy if you want to improve your English at Belvo!
Analytical thinking and results-oriented mindset.
Proactive attitude and commitment to continuous improvement.
Comfortable leveraging AI tools (e.g., chatbots, copilots, or productivity assistants) to enhance daily workflows and decision-making.
Amazing if:
Experience in a Mexican Financial Institution
Experience managing collections for credit products in Mexico
You speak English fluently
Experience in Fintech
Experience in Electronic Banking.
You have leveraged AI to fundamentally change the way you work and / or build amazing projects
Our process steps:
At Belvo every hire is so important to us, that we share the decision to hire as a team.
People team chat
Take-home challenge
Challenge presentation
Team fit chat
Meet the founders
Our perks:
🚀 Stock options (we are all owners and this is very important to us)
📈 Annual company bonus linked to company performance
🔆 Flexible working hours
👩🏻⚕️ Health Insurance
🎊 Paid time off on your birthday
💻 Renew your laptop every 3 years
🙋 Training Budget
😎 Team building events
🙀 Bank holidays swap within 30 days
🔋 Fitness/ wellness stipends
🚀 Yearly company offsite
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🏝 Extra days off when completing company anniversary
🎳 Yearly department offsite
