Job description
Overview
The Product Specialist is a hands-on Adobe Experience Cloud expert who applies deep platform knowledge to shape scalable, implementable marketing solutions. This role brings strong fluency in Adobe Experience Platform (AEP) and adjacent applications—including Real-Time CDP, Customer Journey Analytics (CJA), and Adobe Journey Optimizer (AJO)—and partners closely with advisory and practitioner teams to translate platform capabilities into real-world solution approaches.
This role balances technical depth with practical execution, supporting configuration, pilots, and experimentation to validate feasibility and inform adoption.
What You’ll Do
• Maintain deep working knowledge of Adobe Experience Platform, including data ingestion, schemas, identity, governance, and activation
• Apply hands-on expertise across RTCDP, CJA, and AJO to shape solution options and configuration approaches
• Review Adobe product documentation, release notes, and roadmaps to stay current on evolving capabilities
• Partner with Adobe product teams and internal experts to understand intended usage patterns and constraints
• Translate platform capabilities into clear solution patterns, tradeoffs, and implementation guidance
• Support pilots, proofs of concept, and test-and-learn initiatives by enabling and validating configurations
• Identify dependencies, risks, and feasibility considerations to inform roadmap and prioritization discussions
• Contribute platform-informed inputs to backlog refinement and adoption planning
What You Bring
• Hands-on experience with Adobe Experience Platform (AEP) in real implementations
• Working knowledge of RTCDP, CJA, and AJO, including how they connect and operate together
• Strong understanding of data modeling, identity resolution, activation flows, and integrations
• Experience supporting experimentation, pilots, or phased rollouts in Adobe environments
• Ability to explain platform concepts clearly to both technical and marketing stakeholders
Nice to Have
• Experience supporting B2B or account-based use cases in Adobe
• Familiarity with Marketo, Target, or Workfront in an Adobe ecosystem
• Experience documenting solution patterns or technical playbooks
About Blue Acorn iCi
Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.
Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.
Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.
Why Join Us?
Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.
Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.
If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected].
California applicants: Please click here for CCPA disclosures.
