Job Description
Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the “Great Place to Work” certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada’s top workplaces in various categories, including Technology, Today’s Youth and Women, and Mental Health and Inclusion.
We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions.
This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value.
Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.
What you’ll do:
Advise customers on infrastructure modernization
- Lead consultative discovery sessions on cloud transformation, automation, and resiliency
- Advise on modern DDI architectures across hybrid and multi-cloud environments
- Help migrate legacy network services to API-driven, automated platforms
- Guide operational best practices for DNS, DHCP, IPAM, security, and orchestration
- Align technical recommendations to customer business priorities and outcomes
Deliver business value through technical engagements
- Lead proof-of-value engagements around automation outcomes and infrastructure resiliency
- Design integrated solutions leveraging BlueCat alongside cloud, security, and orchestration platforms
- Support Infrastructure-as-Code strategies, automation frameworks, and API integrations
- Deliver technical workshops, executive presentations, and architecture reviews
- Partner with Customer Success and Professional Services through deployment and expansion
Drive collaboration and market influence
- Collaborate with Product, Engineering, Marketing, and GTM to shape product direction
- Provide feedback on automation capabilities, API usability, and cloud integrations
- Contribute to enablement content, architecture guidance, and thought leadership
- Participate in customer advisory engagements, webinars, and industry events
- Identify expansion opportunities across the broader BlueCat platform portfolio
- Manage engagements and opportunity updates in Salesforce and collaboration tools
Qualifications:
- 3+ years in sales engineering, infrastructure/network engineering, technical consulting, or customer-facing architecture roles
- Experience designing enterprise solutions for networking, cloud, security, automation, or systems integration
- Bachelor’s in Computer Science, IT, Engineering, or related field — or equivalent practical experience
- Strong consultative and relationship-building skills with enterprise stakeholders
- Executive communication skills — able to simplify complex technical concepts for diverse audiences
- Proven ability to align technical solutions with business outcomes and strategic priorities
- Comfortable in a remote-first environment with moderate travel
Requirements:
- Strong understanding of DNS, DHCP, and IP Address Management (DDI) platforms
- Enterprise networking and network infrastructure operations
- Experience with hybrid and multi-cloud environments
- API-driven infrastructure and automation frameworks
- Infrastructure-as-Code and orchestration technologies
- Network security and operational resiliency strategies
- Linux/UNIX platforms and systems administration
- Scripting, automation, and systems integration
- Virtualization and cloud-native technologies
Nice to haves:
- Familiarity with AI-assisted operations, infrastructure intelligence, and operational analytics
- Experience integrating infrastructure platforms with cloud providers and security tools
- Hands-on experience with orchestration platform integrations and IT operations ecosystems
- Automation workflow design and AI-driven operational tooling
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
