Job Description
We are looking for a sharp, highly-organised Operations Coordinator to support our France ride-hailing operations.
This person will be executing operational functions and partner-facing initiatives to ensure a consistent quality of service, partner satisfaction, scalability, and support across the growing network of partners all around France.
You will be working closely with a high-performing team along with the Team Lead and an Operations Manager. Let’s build the future of transport together!
Main Responsibilities:
Onboard and train new drivers to Bolt’s platform. Travel on a regular basis to onboard new drivers around France cities. Verify, maintain, organise and audit driver and vehicle documentation. Be an ambassador for Bolt and coach partners to improve their performance. Be the primary point of contact for our key accounts and resolve any issues they might have. Work with headquarters to improve existing processes.
Requirements:
You have a first successful experience in sales. You are social. You can easily network with people of all background. You are a go-getter, you like to solve problems. You are organized. You deliver stuff on time & handle stress like James Bond. You are familiar with computer tools. You are fluent in French. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company. Experience in product launches or running a business.
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