Job Description
What drives our operations? Our people! We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to help us grow our Rentals operations in South Poland. You will manage Bolt’s Rentals business across 24 cities in southern Poland. Your mission is to grow the market, run efficient operations, and build the local presence that makes Bolt the go-to micromobility choice in your region. You will report to the Regional Manager and work closely with city teams, logistics partners, and cross-functional HQ stakeholders.
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.
Own the full P&L for your region. Lead expansion in line with group strategy, identify growth opportunities, and find creative ways to grow and retain the rider base across all 24 cities. Fleet & operational excellence. Developing and nurturing critical relationships that will grow our business (stakeholders include: unions; regulators; government officials; local communities, etc.). Maximise fleet availability by maintaining a real-time overview of scooter in/outflow. Define deployment areas, set scooter-per-spot targets, and daily-manage logistics partners on battery swaps, collection, charging, and deployment. Drive zero-backlog on damaged scooters together with the Head Mechanic. Drive rider conversion and usage by continuously updating deployment strategy based on demand data. Monitor and reduce scooter churn by identifying risk areas and coordinating internal search efforts. Driving business growth and revenue through achieving operational milestones and key metrics. Understand city-level needs, opportunities, and regulations. Represent Bolt in the local community and media, and grow the Bolt brand across the region. Advocating and elevating Bolt’s brand, product, and service whilst navigating through regulatory matters and local policies within the transportation and tech industry. Partner with Public Policy, PR, and Marketing teams on city relations, safety initiatives, campaigns, and insurance topics. Share operational insights and process improvement ideas to strengthen the wider business .
You have 3–5 years of experience in operations, general management, or a fast-paced commercial role — ideally in mobility, logistics, or a similarly dynamic industry. You are comfortable owning a P&L and making data-driven decisions — strong analytical skills and proficiency in Excel or Google Sheets are a must. You are a strong leader and collaborator with excellent English and the Czech or Slovak language (both verbal and written). You are a natural leader who can build teams from the ground up, set clear expectations, and inspire people to do their best work. You are a self-starter with genuine ownership mentality — you set ambitious goals, act without waiting to be asked, and take full accountability for results. You have excellent communication skills in Polish and English, and are comfortable representing the business externally with city officials, media, and community stakeholders. You are curious about urban mobility, keep up with local market trends and regulations, and bring creative thinking to growing a rider base in competitive markets. You have a strong sense of ownership with a hands-on approach. You are a collaborative team player who shares knowledge, supports peers, and always looks for ways to improve processes — not just within your region, but for the whole country team.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork.. Take care of your physical and mental health with our wellness perks.
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