Job Description
We are looking for a solutions-driven Senior Operations Specialist (Drivers Growth) to oversee supply and demand & to optimize and strategically propose innovation for our ride-hailing operations in Nigeria.
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
In this role, you will focus on finding new ways to attract and onboard drivers, clearly communicating the value of our platform to potential partners. You will analyze data to identify trends, risks, and opportunities, then create and implement plans to keep drivers active and engaged. Monitoring performance will be key, allowing you to quickly spot issues and take action. You’ll also review and improve existing processes to increase efficiency, while working closely with both internal teams and external partners to deliver measurable results
You will be working closely with the Operations Manager, where your work will have a direct impact on business growth by achieving supply milestones and key metrics.
Driver Acquisition & Value Proposition - looking for new driver acquisition opportunities to expand the funnel & addressing value proposition to the market. Driver Activation & Engagement - analyze the trends, risks & opportunities. Identify signals & create action plan how activate & engage with drivers in the most efficient way. Performance Analysis - continuously monitor Driver Growth domain health; highlight and address anomalies with the clear actionable steps. Process Optimisation - audit existing workflows to improve key results. Partnerships & Collaboration - collaborate with internal/external stakeholders with result-oriented approach & measurable impact.
You have 4+ years of experience in strategy, operations and analytics, bringing a data-driven, structured approach to operations. You are fluent in English with clear and confident written and verbal communication You are proficient in Excel and Google Sheets, and familiar with BI tools like Tableau. You have a proven ability to turn insights into action, delivering measurable results through your analysis. You work well with internal and external stakeholders, aligning data with business goals and market trends. You take ownership, stay organized under pressure, and always deliver with integrity. Experience driving growth-focused initiatives in a fast-paced environment.
Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50+ countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 12 days in the office each month to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks.
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