Job Description
Company Description
At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.
Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful.
Job Description
Are you a hands-on and driven Project Manager ready to shape Service Excellence globally?
We are looking for a Project Manager to join the Digital Services team at Brainlab within the Global Service & Support division at Brainlab. In this role, you will lead process improvements and digitalization initiatives end-to-end, with a strong focus on process mining using Celonis. From identifying improvement opportunities to driving implementation, you will play a key role in building scalable, high-performing service and related processes that directly improve customer experience and operational efficiency.
Key responsibilities:
- Project Management: Lead digitalization and process optimization projects end-to-end, from concept to implementation
- Process Mining & Insight Generation: Leverage Celonis to identify process inefficiencies, derive insights and turn them into actionable initiatives with measurable impact
- Process Design & Improvement: Develop and implement scalable, standardized and efficient processes with a focus on the global value chain and customer experience
- Stakeholder Management: Act as the key interface between internal and external cross-functional teams, ensuring alignment, transparency and smooth delivery
- Continuous Improvement & Innovation: Apply best practices, leverage new technologies and drive ongoing optimization of processes
- Change Enablement: Support the adoption of new processes and tools, ensuring sustainable adoption across regions
Qualifications
- Degree in (Business) Informatics, Business Administration, or a comparable qualification
- Professional experience in project and process management
- Good knowledge of SAP ERP and Salesforce is a plus
- Hands-on mentality and ability to collaborate with international and interdisciplinary teams
- Structured, analytical and solution-oriented way of working
- Confidence to challenge the status quo and drive future-proof solutions
- Excellent English communication skills, with the ability to clearly explain complex topics and effectively present to senior management
Additional Information
- A mutually-supportive, international team
- Meaningful work with a lasting impact on medical technology
- 30 vacation days, plus December 24th and December 31st
- Flexible working hours as well as hybrid work model within Germany
- Bike leasing via cooperation partner “BikeLeasing”
- Parking garage and safe underground bike storage
- Award-winning subsidized company restaurant and in-house cafes
- Variety-rich fitness program in our ultra-modern 360m2 company gym
- Regular after work, team, and company events
- Comprehensive training and continuing education opportunities
Ready to apply? We look forward to receiving your online application including your first available start date and desired salary.
Contact person: Ayline Föll
