Burq

Founded in 2021, we developed an AI-powered platform to manage last-mile deliveries. Our platform gives businesses a customizable delivery system, allowing them to choose drivers from a network of providers.

Our main product, Pulse AI, handles deliveries from the moment an order is placed until it reaches the customer. It uses AI agents to predict patterns, choose the best routes, and scale operations as needed. For example, our Dispatch Agent automates driver selection, batches orders, and optimizes routes. The Reroute Agent monitors active routes to predict and avoid delays, while the Communication Agent keeps customers updated. We also have a Driver Check-In Agent for in-progress deliveries, a POD Agent to confirm proof of delivery, and a Recovery Agent to handle missed deliveries.

We offer solutions for network management, workflow optimization, analytics, real-time dispatch, in-house driver management, smart support, and unified control, all designed to provide branded customer experiences. We work with businesses of all sizes, from small startups to large enterprises, in industries like restaurants, grocery, retail, pharmacy, and floral.

Our platform integrates with popular delivery services such as DoorDash, Skip Cart, Uber, Roadie, Grubhub, and Dlivrd. We also connect with platforms like Shopify and Zapier. Annually, we’ve handled over $500 million in deliveries, with more than 99% success for over 14,000 businesses. We provide nationwide coverage across the U.S. and Canada and are SOC 2 Type II certified for security.

Our mission is to simplify delivery logistics using a platform that adapts to our customers’ needs and offers a great experience from start to finish.

We aim to change how businesses manage deliveries by focusing on simplicity, scalability, and excellent service.

We are a fully remote company, with a team of 51-200 employees. Our team members bring diverse experience from both global tech companies and startups.

We are backed by investors, including support from Village Global, whose network includes prominent figures like Bill Gates, Jeff Bezos, and Mark Zuckerberg. Other investors include Origin Ventures, Mantis VC, and Harvard Innovation Lab.

We offer a competitive salary, stock options, and performance-based bonuses. Our employees receive medical, vision, and dental insurance.

As a fully remote company, we are committed to diversity and equal opportunity.