Casebook PBC

Founded in 2017, we develop configurable human services software as a SaaS solution. Our platform provides tools for organizations to manage processes from intake to case management. It offers data to help measure program effectiveness, reduce operational costs, and improve internal collaboration, ultimately working towards ending poverty.

Our software includes centralized tracking, communication, and reporting. It provides instant access to data and analytics, configurable reporting templates, and a per-user pricing model. We support government agencies, nonprofit organizations, and social service providers, helping them manage client records and streamline case management workflows.

We specialize in government, nonprofit, human, and social services software, as well as case management. We build cloud-native SaaS platforms, designing and implementing scalable microservices ecosystems, APIs, and integrations, and we use AI-assisted tools.

As a public benefit corporation, we are guided by our belief in improving lives through software. Our mission is to empower government agencies and nonprofits to improve outcomes for the people they serve, helping to accelerate an end to poverty. We strive to save lives, help children, and support vulnerable members of society with our software.

Our core values drive everything we do:

• Making a difference and focusing on impact.
• Prioritizing customer commitment.
• Fostering strength through diversity and teamwork.
• Reimagining software and innovation.
• Acting with transparency, honesty, and accountability.

We are a team of 11-50 employees. Our culture is collaborative and supportive, driven by our values of impact, customer commitment, teamwork, innovation, and accountability. We believe that strength through diversity drives innovation, and we emphasize transparency and honesty, ensuring employees understand the rationale behind decisions.

We aim to empower caseworkers and administrators with modern technology, allowing them to focus more on direct service. We support a healthy work/life balance, encouraging employees to work hard while also taking time to recharge. We seek problem solvers who are motivated to make a positive impact, and many of our roles are remote and US-based.

We offer comprehensive benefits for our employees and their families:

• 100% coverage for medical, dental, and vision.
• Life insurance.
• Matching 401k plan.
• Flex spending account.
• Commuter benefits program.
• Gym discounts.
• 20 vacation days and a flexible sick leave policy.
• Opportunities for equity, bonuses, and professional growth.
• Support for domain education in Human Services through an extended partner network.