Civica U.S.

Civica U.S. is part of the global Civica Group, founded in 1980. We provide software, cloud, data, and digital transformation solutions to public bodies worldwide, supporting over 6,000 organizations and serving more than 100 million citizens. In the U.S., we work with State & Local Government, Healthcare, Public Safety, and Justice & Courts.

Our offerings include master data management (MDM), enterprise master patient index (EMPI), provider directories, and CRM integration for municipal governments and healthcare providers. Our Enterprise Resource Planning (ERP) suite supports public safety, emergency response, regulatory control, and law enforcement.

Globally, our software helps essential public services in local and central government, health and community care, housing and social care, libraries and education, and regulatory and compliance. Specific solutions like Civica Revenues & Benefits help local governments with tax collections and housing benefits, while Civica Clinical Pathways serves healthcare. Our technology helps organizations automate workflows, improve productivity, and make better decisions using real-time data. It also helps strengthen compliance, improve the citizen experience, and modernize services with cloud technology. Over 2.5 million public service professionals use our software, including staff at 1,500 councils, 2,000 care providers, and 3,000 schools, colleges, and libraries.

Our goal is to be a leading GovTech provider globally, supporting citizens and public servants. Our people and values are at the core of what we do. We are passionate about our work and committed to making a positive difference in people’s lives and communities. We operate as a values-led organization, emphasizing trust and compliance, and adhere to public sector standards for data security, regulatory compliance, and cloud delivery.

Founded in 1980, we have a global workforce of 1,001-5,000 employees. We describe our culture as fun and flexible, with continuous investment in employee development and engagement. We foster a supportive, inclusive, and welcoming environment where diversity is valued.

We are recognized as a Diversity Leader and are signatories or members of organizations like the Tech Talent Charter, the Fifty Percent Club, White Ribbon Australia, the Business Disability Forum, and the Armed Forces Covenant. We also hold Level 2 Disability Confidence Accreditation.

Our innovation lab, Civica NorthStar, explores data, automation, and new technology to address market challenges. The Civica Foundation supports our charity, community, volunteering, and social value initiatives.

• We offer 25 days of annual leave plus bank holidays, with an option to purchase up to 10 additional days.
• Employees receive up to 5 “Days of Difference” leave for volunteering.
• Our pension plan includes a 5% employer-matched contribution.
• We provide income protection (up to 75% salary cover for long-term illness) and life assurance (4x salary tax-free lump sum).
• Other benefits include critical illness cover (£25,000 lump sum, extendable to dependents), private medical insurance, a health cash plan, and dental insurance.
• We support employee-led affinity groups and offer a bounty bonus for referrals.
• An Electric Vehicle (EV) scheme provides access to a range of electric and hybrid vehicles.
• Flexible work arrangements, including work-from-home options with occasional office visits, are available, alongside opportunities for personal growth and career development.