Job Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why will you love this opportunity as Account Payable Executive at Civica?
We are seeking a detail-oriented and service-driven Accounts Payable Executive to join our Finance team. This role plays a crucial part in ensuring the accuracy, timeliness, and integrity of our financial operations. As a key contributor within the Accounts Payable function, you will be responsible for managing end-to-end invoice processing, vendor management, compliance checks, and payment execution across the business.
As a central point of coordination between internal departments and external suppliers, you will help maintain strong vendor relationships, resolve invoice discrepancies, and uphold financial controls. Your ability to combine analytical skills with a customer-focused approach will ensure smooth operational workflows and high-quality financial outcomes.
This is an exciting opportunity to be part of a team that is committed to efficiency, transparency, and continuous improvement. As an Accounts Payable Executive, you will help enhance our financial processes, support business operations, and contribute to delivering reliable and compliant financial services across the organization.
We are building a finance culture that values accuracy, accountability, and collaboration—and we look forward to having you contribute to that mission.
Your Key responsibilities include:
- Invoice Processing & Validation – Accurately process supplier invoices, ensuring all entries comply with company policies, tax regulations, and necessary supporting documentation (POs, contracts, approvals).
- Vendor Management – Maintain strong supplier relationships by addressing invoice discrepancies, resolving queries promptly, and ensuring vendors receive clear and timely communication.
- Payment Proposal – Prepare and share payment proposals as per scheduled payment runs, ensuring correctness, completeness, and compliance with internal controls and approval workflows.
- CrossFunctional Coordination – Collaborate with internal teams (procurement, finance, operations, and budget owners) to obtain missing documentation, confirm coding accuracy, and resolve issues impacting invoice processing.
- ThreeWay Match Compliance – Conduct thorough checks between the purchase order, goods receipt, and invoice to ensure accurate matching and prevent overpayments or duplicate entries.
- Quality Assurance & Accuracy – Ensure all entries are reviewed for accuracy, completeness, and consistency before posting to the ledger, maintaining high standards of financial data integrity.
- Communication Excellence – Communicate clearly and professionally with both internal and external stakeholders, providing updates on invoice status, payment timelines, and any required clarifications.
- Process Improvement – Identify recurring issues, inefficiencies, or bottlenecks within the AP cycle and collaborate with the team to implement improvements that enhance accuracy and turnaround time.
- Compliance & Documentation – Maintain proper documentation for audit purposes, adhere to internal financial controls, and ensure compliance with statutory requirements such as GST, TDS, and vendor onboarding protocols.
- Reporting & Insights – Assist in preparing AP reports, aging summaries, and monthend closing activities, providing insights on outstanding invoices, variances, and process gaps.
Essential competencies:
- Proven experience in Accounts Payable operations, including invoice processing, vendor management, payment execution, and reconciliation—ideally within a global accounts payable finance operation.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with suppliers, internal departments, and crossfunctional teams to resolve issues promptly and professionally.
- Excellent organizational and timemanagement abilities, capable of handling high volumes of transactions while maintaining accuracy and meeting strict deadlines.
- Analytical and problemsolving mindset, with the ability to investigate discrepancies, identify root causes, and implement corrective actions.
- Sound understanding of financial processes and controls, including threeway matching, accruals, compliance, and statutory requirements (UK VAT).
- High attention to detail and commitment to data accuracy, ensuring completeness and integrity in all financial entries and documentation.
- Experience working in a crossfunctional or geographically distributed environment, with the ability to coordinate effectively across time zones and teams.
Why you’ll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:
We’re all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.
Apply for this job- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
