Job Description
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you’ll love this People Operations Coordinator opportunity
The People Operations Coordinator plays a critical role in supporting the effective delivery of core people operations across the employee lifecycle. This role provides high-quality administrative and generalist support, ensures data integrity and compliance, and contributes to both local and global People initiatives and projects.
This role sits at the heart of Civica’s People Operations function and provides exposure across the full employee lifecycle in a complex, multi-jurisdictional organisation. It delivers meaningful involvement in people processes that directly support employees, leaders, and the broader business.
The People Operations Coordinator works in a collaborative, professional environment where accuracy, responsiveness, and integrity are valued. The role offers structured development within a global People function, involvement in process improvement and projects, and the opportunity to build strong foundations in HR operations while contributing to work that supports public services and communities.
What you’ll do to be successful in the role
- Experience in a corporate HR, People Operations, or related role
- Proven experience providing high-quality administrative or generalist people support
- Strong attention to detail with a focus on data accuracy and compliance
- Demonstrated experience maintaining HRIS records and employee data integrity
- Sound understanding of employee lifecycle processes, including onboarding and offboarding
- Ability to support employee movements such as promotions, transfers, and employment changes
- Knowledge of, or exposure to, Australian employment legislation and awards
- Understanding of workplace health and safety principles and incident management processes
- Strong written and verbal communication skills with the ability to engage diverse stakeholders
- High level of professionalism and discretion when handling confidential information
- Organised, reliable, and capable of managing competing priorities
- A collaborative mindset and willingness to support local and global People initiatives
- Analytical capability with experience preparing or supporting HR reporting
Why you’ll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:
We’re all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job- Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
