CMB

We started as Chadwick Martin Bailey in 1984, founded by Anne Bailey Berman and John Martin. We are a custom market research and strategy firm that helps brands make important decisions based on data.

We specialize in market research and consulting, customer loyalty, product and service development, qualitative research, brand health, customer journey, path-to-purchase research, brand tracking, brand development and positioning, NPS, and segmentation. We work across many industries, including financial services, technology, telecom, retail, media, entertainment, travel, hospitality, and healthcare.

We use advanced research techniques alongside AI-powered methods, combining Artificial and Human Intelligence (AI + HI Solutions). We are part of ITA Group and are fully employee-owned through an Employee Stock Ownership Plan (ESOP). We’ve conducted research in over 160 countries.

Our goal is to help brands make informed decisions so they can engage with customers, innovate new products, and grow. We focus on business decisions, using a consultative approach that combines advanced analytics, consumer psychology, and market strategy.

Our values are:

• Innovation
• Collaboration
• Ownership
• Ongoing learning

We believe our team members are smart, curious, creative, collaborative, dedicated, and enjoy their work.

CMB employs between 51 and 200 people. We aim for a collaborative and supportive culture, believing that “our people are our power.” We work to ensure all employees feel connected, whether they work remotely in the US or in a hybrid model from our Boston, MA office. CMB is fully employee-owned.

We support personal and professional development through programs like CMB University (CMBUs), our onboarding process, and mentoring. We also encourage employees to contribute to industry knowledge by writing articles, speaking at events, and attending relevant conferences.

We have a DEI initiative focused on belonging and engagement, and we host company-wide events. Our work environment is professional, but we also value a sense of humor.

We offer a range of benefits, including:

• Employee Stock Ownership Plan (ESOP)
• $250 annual wellness stipend
• Fully paid three-week sabbatical every five years
• Work abroad program
• Financial wellness education
• Up to eight hours of paid volunteer time off
• Paid parental leave
• 401(k) match
• Insurance package covering dental, health, life, disability, and pet insurance
• CMB University (CMBUs) for professional development
• Onboarding programs
• Mentorship opportunities
• On-site gym in the office building