Job Description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
Job Description: Engineering Manager
Role Summary the Manager of Software Engineering is responsible for leading a global team of entry-level to experienced professionals focused on developing high-quality, innovative, and fully performing software in compliance with coding standards. This role balances strategic leadership with technical execution, supporting the coordination of resources and processes to deliver successful software releases while driving initiatives that align with the organization’s vision and goals.
Job Location: Bangalore (Hybrid)
Key Responsibilities
• Team Leadership: Sets clear goals and objectives for team members to achieve operational excellence. Supervises, mentors, and coaches direct reports to foster a collaborative and dynamic environment.
• AI & Performance Innovation: Leads AI-driven initiatives aimed at optimizing developer productivity and engineering performance. This includes implementing AI tools for automated code reviews, predictive bug detection, or streamlining the CI/CD pipeline.
• Operational Management: Leads and prioritizes daily activities, ensuring policies, practices, and procedures are followed by colleagues, customers, and stakeholders.
• Product & Strategy: Implements and tracks development timelines, and negotiates feature sets with stakeholders.
• Cross-Functional Collaboration: Coordinates communication across departments to align on strategies and drive organizational efficiency.
• Technical Stewardship: Maintains a deep understanding of architecture and design, managing multiple dissimilar deliverables and training others as needed.
Technical Requirements & Qualifications
This is a hands-on leadership role. The ideal candidate must demonstrate deep technical proficiency and the ability to contribute to the codebase and architectural decisions.
• Hands-on Programming: Extensive experience in Golang and Java. You should be comfortable performing code reviews and contributing to core services.
• Database Expertise: Strong knowledge of both SQL (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra, DynamoDB) databases, including schema design and query optimization.
• System Design: Proven ability to design scalable, fault-tolerant distributed systems. You should understand the trade-offs between architectural patterns (Microservices, Event-driven, etc.).
• Cloud Infrastructure: Practical experience with AWS services (EC2, S3, Lambda, RDS, EKS) and cloud-native development.
• AI Integration: Familiarity with leveraging LLMs or AI-assisted coding tools (e.g., GitHub Copilot, Cursor, or custom AI agents) to improve team velocity and code quality.
Preferred Qualifications (Good to have)
• Cybersecurity Domain Expertise: Applicants with experience developing Cybersecurity products (e.g., EDR/XDR, IAM, SIEM, or Network Security) will be given strong preference.
• Security Mindset: Knowledge of secure coding practices (OWASP), vulnerability remediation, and building resilient security software.
Professional Skills
• Execution: Ability to manage complex projects from inception to delivery.
• Relationship Building: Skilled at building positive, collaborative relationships within the team and across the broader organization.
• Communication: Strong negotiation skills and the ability to translate complex technical requirements into actionable product documents.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
