Job description
About Constructor
Constructor is the only search and product discovery platform designed for e-commerce, where we believe every click and interaction matters. Our AI-first solution leverages real-time behavioral data to provide shoppers with a delightful, personalized experience that drives real results for the world’s best retailers, including Sephora, Petco, REI, and BJ’s Wholesale Club. We are a fully remote, passionate team on a mission to redefine the e-commerce experience.
About the Role
As we expand our offerings with our new, industry-leading Retail Media Suite, we are looking for a foundational member of our growing team. The Retail Media Strategist is responsible for the activation, success, and revenue growth of our retail media customers. This is a revenue-generating role that will include incentive-based compensation.
You will act as a strategic partner and trusted advisor to our retail clients, helping them launch and scale a successful Retail Media business as part of the Constructor platform. You will be the expert guiding them from their first campaign to a multi-million dollar revenue stream, ensuring their brands/advertisers exceed performance and their shoppers see a relevant, high-quality experience. From scaling supply and increasing usage of the platform to maximizing spend, you will help our Retailers get the most out of their Media Networks.
What You’ll Do:
Onboard New Clients: Lead the end-to-end onboarding process for new Retail Media customers, from technical setup and training to the launch of their first campaigns.
- Own customer onboarding from setup to first campaign launch, including catalog integration, tracking configuration, and campaign dashboard readiness.
- Enable and train stakeholders to confidently run campaigns, guiding best practices and ensuring early measurable results.
- Connect technical improvements to business outcomes by showing how enhancements like new tracking signals can directly grow client revenue, and guide high-level implementation for retailers.
Drive Revenue Growth: Act as the strategic and commercial owner for a portfolio of retail partners. You will be responsible for growing their monthly media spend by proactively identifying and executing on growth opportunities.
Consult on Campaign Strategy: Proactively analyze campaign performance to provide data-driven recommendations that improve advertiser ROAS, optimize budgets, and increase yield for the retailer.
Become a Trusted Advisor: Build deep relationships with your clients, understanding their business objectives and becoming their go-to expert on all things retail media.
Lead Business Reviews: Conduct regular business reviews (QBRs) with clients to showcase performance, highlight successes, and present strategic roadmaps for future growth.
Serve as the Voice of the Customer: Act as a critical feedback loop to our Product, Engineering, and GTM teams, sharing insights from the field to help shape the future of our Retail Media Suite.
What You’ll Need:
- 3-5+ years of client-facing experience in account management, customer success, or account strategy within the ad tech or retail media industry.
- A deep understanding of the digital advertising ecosystem, including key concepts like CPC/CPM, auctions, ROAS, and the roles of SSPs and DSPs.
- A proven track record of growing revenue from existing customer accounts and a strong commercial mindset.
- Excellent analytical and problem-solving skills, with the ability to dig into campaign data to find insights, build a business case, and tell a compelling story.
- Exceptional communication and presentation skills, with the ability to build rapport and establish credibility with a range of stakeholders, from day-to-day managers to executives.
- A proactive, consultative, and entrepreneurial spirit; you are comfortable in a “crawl, walk, run” environment and are excited to help build a new function from the ground up.
🏝️ Unlimited vacation time – we strongly encourage all of our employees take at least 3 weeks per year
💰 A competitive compensation package including stock options
🌎 Fully remote team – choose where you live
🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
💻 Apple laptops provided for new employees
🧑🎓 Training and development budget for every employee, refreshed each year
👪 Maternity & Paternity leave for qualified employees
🧠 Work with smart people who will help you grow and make a meaningful impact
🏥 Company-sponsored US health coverage (100% paid for employee)
Diversity, Equity, and Inclusion at Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.
