Job Description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
The Professional Services team at Contentsquare is dedicated to accelerating time-to-value and helping customers realize measurable impact from their digital experience data. As a Professional Services Consultant – Strategic Consulting Track, you will act as a trusted advisor guiding clients through digital transformation. From facilitating workshops to developing optimization roadmaps and business cases, your work will define how customers derive lasting strategic value from Contentsquare.
This role blends consulting, technical understanding, and data analysis. You will guide customers through business prioritization, roadmap development, and organizational change while collaborating closely with Data Analysts and UX Design Consultants to drive holistic outcomes.
What You’ll do:
Take full ownership of strategy-focused professional services engagements from initiation through completion, ensuring alignment, momentum, and delivery quality.
Lead discovery and diagnostic sessions to understand customer business objectives, organizational maturity, and strategic priorities.
Build strong client relationships by aligning Contentsquare’s capabilities to long-term business goals.
Translate platform insights into strategic recommendations and prioritized roadmaps that drive measurable business outcomes.
Design and facilitate workshops, stakeholder sessions, and executive reviews to drive alignment and momentum.
Help customers embed digital experience intelligence into their operating model, governance, and strategic decision-making.
Lead change management efforts by influencing organizational culture and building internal advocacy for digital experience programmes.
Develop strong expertise in the Contentsquare platform, with a focus on strategic application and business value realization.
Work closely with Data Analysts and UX Design Consultants to deliver integrated, insight-led engagements.
Contribute to reusable strategic frameworks, playbooks, and methodologies.
Advocate for customer needs internally to influence product and service evolution.
Who You Are:
Experience in management consulting, strategic consulting, or customer-facing business advisory roles.
Strong structured thinking and strategic problem-solving skills, with the ability to frame ambiguous challenges clearly.
Strong analytical and quantitative problem-solving skills.
Experience influencing senior stakeholders and navigating complex organizational dynamics.
Ability to manage a portfolio of clients independently.
2-4 years of experience in a consulting, strategy, or advisory environment.
Familiarity with digital analytics platforms and data collection concepts.
BI tools, data infrastructure experience, or strong CRO knowledge is a plus.
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
