Job Description
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.
The Role
Lead a product engineering team building AI-native, customer-facing experiences that help organizations understand and improve their digital journeys. You’ll set direction, build a high-performing team, and ship iteratively—balancing speed, quality, and learning in a dynamic environment.
Why This Matters
You’ll help deliver AI-native experiences that make insights faster, more relevant, more personalized, and more actionable—driving visible impact for customers and the business.
What You’ll Do
- Build, coach, and retain a high-performing engineering team (hiring, growth, feedback, performance)
- Partner with Product, Design, and other stakeholders to define strategy, roadmap, and success metrics
- Drive delivery of AI-powered capabilities from idea to production with strong execution, quality, and operational ownership
- Create clarity in ambiguity: make decisions, validate assumptions early (often with customer input), and iterate based on learnings
- Improve engineering practices and team effectiveness (process, tooling, reliability, collaboration)
What We’re Looking For
- 5+ years in software engineering, including 2+ years leading teams
- Proven people leadership: coaching, motivation, and building inclusive, high-performing teams
- Strong technical judgment; able to understand complex systems and guide architectural trade-offs
- Product mindset and customer empathy; comfortable iterating with feedback
- Clear communicator who can align cross-functional partners and drive outcomes in a dynamic environment
- Strong curiosity about AI and a learning mindset: stays up to date, experiments, and applies new capabilities thoughtfully to real customer problems
Tech Environment
- TypeScript monorepo: React/Vue frontend, NestJS backend, PostgreSQL
- Multi-LLM integration via Vercel AI SDK
- Docker/Kubernetes deployment with custom AI evaluation pipelines
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees’ needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
