Senior Project Manager Salesforce

Job description

Position Summary: We are seeking a Salesforce Project Manager to be an integral member of the team who will define, implement and oversee project management processes in accordance with client engagement execution environment. Candidates with strong consulting experience with governmental agencies are strongly preferred.  The ideal candidate must be a self-starter that can perform well independently, interact with clients professionally, and collaborate with diverse internal and external teams. The candidate will be responsible for prioritizing and driving team performance as well as being the primary interface with the customer. The candidate must demonstrate leadership in an Agile software development environment. We are looking to hire someone who has strong leadership, communication, analytical, time, and customer management skills.

Responsibilities:

• Serve as the primary point of contact with the Government’s Contracting Officer (CO) and Contracting Officer’s Representative (COR), with authority to act in all project matters.
• Ensure compliance with contract terms, deliverable schedules, and federal acquisition requirements, including status reporting, invoicing, and documentation standards.
• Provide and maintain all project documentation (plans, reports, architecture, workflows, SOPs, and training materials) in the required formats and catalog them into designated repositories.
• Coordinate and oversee all phases of testing (Developer Testing, System Integration Testing, User Acceptance Testing, and Security Testing), ensuring readiness for Authority to Operate (ATO), and be directly accountable for managing schedules, stakeholder participation, issue resolution, and compliance with federal testing standards.
• Own and drive strategic client engagements leveraging structured program governance process and measurable program performance indicators.
• Manage multiple projects and oversee multiple streams of work/projects.
• Understand existing technical and political landscape and drive discussions to create a win-win scenario.
• Collaborate and work with cross-functional business and IT teams for solution design and implementation of new capabilities.
• Manage remote delivery teams including offshore resources.
• Mentor and coach delivery team for best practice implementation using collaborative discussions.
• Effectively operate with multiple stakeholders and constituencies.
• Serve as Salesforce champion for projects within the client environment for allocated account(s).
• Participate in Salesforce practice development by championing engagement processes, solutions designs, and practice areas.
• Engage with client key stakeholders and enable collaborative communication model for proactive risk mitigation and value articulation.
• Effectively engage and communicate with senior executives both within client organizations and persistent executive team.
• Create and present professional business presentations as part of ongoing client engagement and other practice needs.

Required Skills and Experience:

• Bachelor’s degree in Computer Science/Information Systems, Finance, Business Management, related field or equivalent experience.
• Minimum 7+ years of experience at Enterprise-level Project/Program Management and Governance
• Minimum 5+ years of managing end-to-end Salesforce implementations
• Experience leading Project Delivery using Agile Scrum methodology
• Required Certifications: PMI Project Management Professional (PMP) and Certified Scrum Master (CSM)
• Ability to excel in a challenging environment and adept in dealing with counterparts with strong personalities.
• Highly skilled in driving and managing business discussion including Planning, JAD, Scope Management, Process, and Change Management discussions
• Cross-functional ability to assist in business analysis, design, and testing
• Project Management experience using Waterfall, Agile, and Iterative processes
• Budgeting, Estimation and Projection Management for the assigned business/accounts. Effective resource allocation and billability management
• Familiarity with Industry best practices in software and solutions development
• Strong written and verbal communication skills
• Ability to convert concepts into professional documents including but not limited to professional presentations.
• Ability to collaborate with customers involving multiple and, sometimes conflicting, objectives bringing the ability to negotiate and compromise on important business and functional decisions.

Desired Skills and Experience:

• Experience with JIRA is preferred
• Highly Preferred: Salesforce Certified System Administrator
• Salesforce Certified Service Cloud Consultant and/or Salesforce Community Consultant
• Other Salesforce consultant certifications (Sales, Marketing)
• Experience managing remote teams and client strongly preferred.
• Experience working with state and local government or social services agencies is a big plus

Clearance Requirements: Must be a US Citizen or Green Card holder and able to pass a Public Trust background investigation.

Interviews: Please be advised that CoreSphere will be confirming each applicant’s identity prior to our interview process. We will ask you to send an official US Government issued Photo ID with scrubbed out privacy information.

Company Overview: CoreSphere, LLC is a fast-growing Salesforce Crest Partner and ServiceNow Elite Partner established in 2003 to develop state of the art solutions for public and private sector organizations. We make it possible for our clients to achieve their management and IT Transformation goals through the innovative use of management techniques and information technology. Our solution focus includes Cloud and mobile solutions, Customer Relationship Management (CRM), Customer Service and Case Management, Human Resources Information Systems, Business Intelligence, Program/Project Management, Acquisition Management, Systems Integration.

Benefits:

• Competitive Pay
• Paid Time Off
• Sick Leave
• Public Holidays
• STD/LTD
• Health and Dental
• 401(k)

Employment at CoreSphere is contingent upon clear and clean results of a thorough background check.

CoreSphere is an equal opportunity employer. All qualified applicants will be considered regardless of a person’s race, color, religion, national origin, age, disability, military status, sex, gender expression or identity, or sexual orientation.