Job description
Description
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle large volumes accurately and at speed.
Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.
Why it matter: Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.
Why Join Us
At CSG, you will be part of a growing international organization that is improving how customs work gets done.
You will:
Work with experienced customs professionals and technology teams
Gain exposure to international trade and complex supply chains
Contribute to services that have a real impact on global commerce
This is a chance to build a career in a stable but evolving industry, where expertise and good judgement still matter.
About the Role
We are seeking an experienced HR Manager to lead operational HR activities across multiple sites in Belgium. This is a hands-on generalist role focused on delivering high-quality HR services, ensuring compliance, and supporting business objectives through effective people management.
Key Responsibilities
Oversee day-to-day HR operations across multiple locations.
Act as the primary point of contact for managers and employees on HR matters.
Manage end-to-end employee lifecycle: recruitment, onboarding, performance management, and offboarding.
Ensure compliance with Belgian labor laws and company policies.
Drive HR processes including payroll coordination, benefits administration, and absence management.
Support workforce planning and talent development initiatives.
Partner with leadership to implement HR strategies aligned with business goals.
Maintain accurate HR data and reporting for decision-making.
Requirements
Requirements
Minimum 8 years of HR experience, with at least 5 years in a managerial role.
Proven track record as an HR generalist in a multi-site environment.
Strong knowledge of Belgian labor legislation and HR best practices.
Excellent communication and interpersonal skills.
Fluent in Dutch and English (written and spoken).
Ability to work independently and manage multiple priorities.
Experience with HR systems and data analytics is a plus.
