Job Description
Welcome to Decision Foundry - Data Analytics Division!
We are proud to introduce ourselves as a certified “Great Place to Work,” where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels.
Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success.
We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization.
We win as an organization through our core tenets. They include:
· One Team. One Theme.
· We sign it. We deliver it.
· Be Accountable and Expect Accountability.
· Raise Your Hand or Be Willing to Extend it
Role summary
We are seeking a Salesforce Team Lead, for our client. Business Management Technology is responsible for implementing Salesforce for our client, including the Business Development and Business Management functions. These functions focus on the recruitment and support of our Portfolio Managers. We are looking to grow the capabilities of Salesforce, using Apex, Lightning, AppExchange tools, and integrations with other internal systems. This role requires an individual who is strong technically while at the same time possess a credible level of functional depth in Salesforce. This individual will need to manage relationships with senior business stakeholders.
Responsibilities:
- Hands on development supporting the Business Management departments.
- Develop and operate a recruiting platform for portfolio managers.
- Participate in the design of various functions for Salesforce CRM solution.
- Operate and further develop existing CRM and existing supporting products and applications.
- Develop interfaces between CRM software and other systems internal and external to org (e.g. Accounting, Human resources).
- Lead the environment strategy as well as deployment strategy for the CRM solution.
- Should be able to do bolt-on builds to Salesforce CRM solution using AppExchange products
- Stay up to date with the latest Salesforce releases, features, and best practices. Evaluate new technologies and trends to identify opportunities for improving existing solutions.
Qualifications/Skills Required
- 10+ years of experience in Salesforce sales cloud development/support
- 4-7 years software development experience
- 3+ years of C#/.NET with proficiency in a web framework such as ASP.NET MVC.
- 2+ years of WebUI/JavaScript/HTML/CSS with proficiency in at least one web framework such as Angular, React/Redux, or Ember.
- In-depth knowledge of Salesforce Feedback Management, Salesforce Digital Experiences (Communities) and best practices
- Drive AI Innovation: Proactively research, propose, and prototype AI-driven solutions that enhance business processes, customer experience, or operational efficiency within Salesforce.
- Track record of proposing or leading AI initiatives that resulted in measurable business impact.
- Experience building and consuming RESTful services.
- Experience building integration with third-party systems to a Salesforce CRM
- Able to lead the Salesforce deployments
- Design, customize and manage security entitlements for Salesforce sales cloud
- Development experience in Microsoft SQL server, building complex SQL and stored procedures.
- Strong and effective interpersonal skills with proven ability to develop positive relationships with business partners.
- Highly analytical with good problem solving skills; able to work independently in a fast-paced environment.
Skills Desired
Integration experience with real time messaging platforms like Kafka.
Experience working with front office business data and processes.
Exposure to Agent force.
Work Model – Hybrid/Onsite
Employment Type - Full-time
Salary - $175000 - $250000 / year
Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
