Job Description
Description
We are looking for a Process Automation Business Analyst to help design, optimise, and rebuild our Client Lifecycle Management (CLM) workflows using low‑code and no‑code platforms.
This is not a traditional BA role it is hands-on, design-focused, and suited to someone who understands processes deeply and can translate them into automated, scalable digital workflows.
You will work closely with SMEs, product owners, and engineers to document current-state CLM processes, identify gaps, streamline manual tasks, and rebuild end‑to‑end workflows using low-code automation tools.
Requirements
Process Discovery and Analysis
Work with business stakeholders to understand existing CLM processes, pain points, decision points, and data dependencies
Map current-state (AS‑IS) workflows clearly and accurately
Identify opportunities to simplify, standardise, or automate
Workflow Design and Build
Rebuild processes using a low‑code or no‑code automation platform such as OutSystems, Mendix, Appian, Retool, PowerApps, AppSheet or similar
Translate requirements into logical, user-friendly digital workflows
Configure screens, rules, forms, validations, and workflow steps
Apply automation and conditional logic to remove manual steps where possible
Technical Analysis
Work with SQL-based data sources, APIs, and integration points, with support from tech BAs or engineers where required
Define data requirements, transformation logic, and workflow-driven system behaviours
Collaborate with engineering teams on more complex technical integrations
Testing and Deployment
Create and execute test cases for workflows
Validate automation logic and ensure processes behave as intended
Support UAT and user onboarding
Continuous Improvement
Monitor workflow performance post-deployment
Identify enhancements and iterate effectively
Work with business users to ensure adoption and usability
Required Skills & Experience:
Experience designing workflow solutions on low‑code/no‑code platforms.
Strong understanding of workflow logic, process automation, and user experience design.
Hands‑on experience configuring forms, rules, validations, and UI components.
Knowledge of RBAC principles, security standards, and compliance requirements.
Strong analytical and problem‑solving skills with attention to detail.
Ability to collaborate with cross‑functional teams and translate requirements into working solutions.
How We Work:
Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.
This is a fixed-term position located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.
Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients’ offices or our own offices depending on the client) aligns to what our clients’ policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.
Who We Are:
Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.
Our 3 offerings are:
Managed Services
Consulting & Solutions
Technology
To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.
