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Senior Technical Writer

Job Description

🟢 We’re expanding our team and opening new remote opportunities! Review the role expectations, share your resume in English, and our team will follow up shortly.

We invite a talented Technical Writer to join our team and contribute to the development of top-notch software for our client, an industry-leading payment processing solution provider offering merchant services to over 275,000 businesses in the US. You’ll be responsible for documenting new solutions, maintaining accurate and up-to-date technical documentation, and assisting with creating seamless onboarding experiences for new team members.

🟩 What’s in it for you:

  • Join a leading corporation in the payment processing industry; gain fintech domain knowledge
  • Learn about and work with modern IT industry technologies
  • Upgrade your English through daily communication with US-based teams, stakeholders, and the client

✅ Is that you?

  • 4+ years’ experience as an English Technical Writer
  • Upper-Intermediate English level
  • Strong analytical and communication skills
  • High attention to detail, proactivity
  • Ability to understand product technical specifications and document them concisely
  • Experience creating documentation structure
  • Experience managing diverse technical documents (user and administrator guides, FAQs, help manuals, knowledge bases, etc.)
  • Familiarity with the software development process and Agile methodologies

Desirable:

  • Technical background in software development

🧩Key responsibilities and your contribution

In this role, you’ll be responsible for creating, organizing, and enhancing technical documentation for our solutions to make the team’s work more streamlined and facilitate the onboarding process for new team members.

  • Document solutions and ensure documentation is accurate and up to date
  • Create user guides
  • Update the wiki and other internal documentation
  • Provide clear and comprehensive documentation to assist with the onboarding of new team members
  • Collaborate with the team to contribute to knowledge base
  • Prepare the release notes

🎾 What’s working at Dev.Pro like?

Dev.Pro is a global company that’s been building great software since 2011. Our team values fairness, high standards, openness, and inclusivity for everyone — no matter your background

🌐 We are 99.9% remote — you can work from anywhere in the world

🌴 Get 30 paid days off per year to use however you like — vacations, holidays, or personal time

✔️ 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child

⚡️ Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months

💵 We pay in U.S. dollars and cover all approved overtime

📓 Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events

Our next steps:

✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Offer

Interested? Find out more:

📋How we work

💻 LinkedIn Page

📈 Our website

💻IG Page

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