Job Description
Location: Philippines (Remote)
DyFlex is an established SAP Platinum Partner with team members across Australia, New Zealand, and the Philippines. We are recognised as a leader in our area of SAP expertise. We deliver fit-for-purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support.
In 2025, we have been awarded:
✓ Best Performing Partner in Australia for S/4 HANA Public Cloud
✓ Best Performing Partner in Australia for Speed of Delivery
✓ Best Performing Partner in Mid-Market
✓ Highest Selling Partner in Australia
About the Role
As an SAP Support Consultant – MM & PM, you will play a key role in providing high-quality functional support to DyFlex customers using SAP S/4HANA and ECC landscapes. You’ll work closely with customers to resolve incidents, enhance system performance, and ensure optimal business outcomes across Materials Management and Plant Maintenance processes.
This is a customer-facing, support-focused role, ideal for a consultant who enjoys problem-solving, continuous improvement, and working remotely as part of a collaborative, high-performing SAP support team.
Your Tasks and Responsibilities
- Provide functional SAP MM and PM support across Incidents, Service Requests and Minor Enhancements
- Diagnose, troubleshoot and resolve SAP application issues in a timely and customer-focused manner
- Analyse business requirements and translate them into effective SAP solutions and configurations
- Support key MM processes including Procurement, Inventory Management, Valuation and Logistics Invoicing
- Support PM processes including Master Data, Maintenance Planning, Work Orders, Notifications and Preventive Maintenance
- Assist with system enhancements, testing, documentation and deployment activities
- Deliver clear communication to stakeholders regarding issue status, resolution paths and outcomes
- Collaborate with technical teams for debugging, transport management and root cause analysis
- Maintain high-quality functional documentation and knowledge base articles
- Ensure solutions align to SAP best practices and DyFlex delivery standards
- Support ongoing system optimisation and continuous improvement initiatives
- Participate in on-call or after-hours support where required (as part of a roster)
Your Qualifications and Experience
Proven experience supporting SAP MM and PM modules in ECC and/or S/4HANA environments
Strong understanding of end-to-end Materials Management and Plant Maintenance business processes
Experience working in an SAP Application Support or AMS environment
Ability to analyse issues independently and recommend pragmatic, fit-for-purpose solutions
Excellent communication skills with the ability to engage effectively with business users
Experience working with tickets, SLAs and support tools (e.g. ServiceNow, Jira, SAP Solution Manager)
Strong documentation and knowledge-sharing mindset
Exposure to integration points with FI, CO, PP or WM/EWM is highly regarded
SAP MM and/or PM certification preferred but not essential
Experience supporting multiple customers or industries is beneficial
A proactive, customer-centric approach with a strong sense of ownership
What we offer
- Work with SAP’s latest technologies on cloud such as S/4HANA, BTP and Joule
- A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
- Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
- Comprehensive SAP training and certifications
- Join a renowned organisation delivering projects to some of APAC’s leading enterprises
DyFlex is committed to providing a safe, flexible and respectful environment for staff free from all forms of discrimination, bullying and harassment. We are proud of our diverse and inclusive team as only together we can continually improve ourselves and achieve best outcomes for our customers – we are the region’s leading SAP Platinum Partner!
