Solutions Engineering Manager - APAC

Job Description

Radar Reinvented.

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Our high-performance radars work in all weather and are designed for autonomous vehicles, uncrewed aircraft & drones, and security of borders, critical infrastructure, and smart cities. The company combines the patented technology of metamaterials with powerful software to create a radar sensor with unprecedented performance at commercial price points. Echodyne offers its radars to companies working in Automotive, Transportation, Critical Infrastructure Protection, Border Security, Smart Cities, Uncrewed Aircraft Systems (UAS), and Airspace Management including Urban Air Mobility (UTM).

Echodyne is seeking a Solutions Engineering Manager to join our fast-growing team, supporting customers and partners across Asia.

RESPONSIBILITIES

• Lead a team of Solutions Engineers who are responsible for both pre and post-sales technical engagement with Echodyne’s customer base across Asia.
• Oversee and support team members in showcasing Echodyne’s products through on-site radar demonstrations at external events, conferences, partner, and customer sites, ensuring they effectively communicate the product’s value and capabilities.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting.
• Act as a liaison between the Solutions Engineering team and other departments, such as product development and sales, to align efforts and refine product solutions based on customer feedback and field observations.
• Coordinate the creation of training materials, user manuals, and application notes.
• Perform and guide the team in conducting post-demonstration data analysis, using insights from field activities to improve future customer engagements.
• Work closely with product management and engineering to integrate field feedback into product development efforts.
• Up to 50% travel across Asia may be required.
• Other related tasks required to fulfill the needs of the business.

REQUIRED SKILLS / EXPERIENCE

• Demonstrated ability to lead a team in managing customer relationships within complex, technical environments, fostering a proactive approach to problem-solving.
• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Solid technical foundation and good technical writing skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.

DESIRED SKILLS / EXPERIENCE

(Looking for one or more as a complement to the core skills)

• Experienced in coordinating efforts across teams and organizations.
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Familiarity with a computer programming language, preferably Python or Matlab.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.

QUALIFICATIONS

8+ years of experience in technical sales, solutions engineering, or technical account management, with at least 3 years in a field-oriented sales leadership role.

Echodyne’s technology is export controlled by the U.S. Government and we must evaluate an applicant’s eligibility to handle export-controlled information or obtain required Government authorizations.

LOCATION: Remote, Asia

TRAVEL: Travel as required throughout Asia, both air and ground; 40-50%

If your skills generally align but not perfectly, please apply anyway. There may be another role that’s a great fit for you!

We offer competitive compensation and benefits to our full-time, US-based employees, including:

• RSU (Restricted Stock Units)

• Generous Benefits:

  • Fully-paid medical, dental, and vision insurance premiums for you 

    • Choice of PPO or HDHP/HSA
    • Virtual Care – 98Point6
    • Employee Assistance Program

• Mental Health coverage through Springhealth & Talkspace (Premera)

• Travel Assistance Insurance

• Company Paid Life Insurance

• Company Paid Short & Long Term Disability

• Flexible PTO (exempt) / 15 days per year (non-exempt)

• 401(k) match

• Pet Insurance

• Prepaid Legal Program

• Commuter Benefits

• Paid Company Holidays

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, status as a protected veteran or any other characteristic protected by law.