Job Description
Lead Product Manager
ECP is the leading all-in-one software provider for senior living communities, offering eMAR, EHR, CRM, Move-Ins, Billing and business intelligence solutions**.** Designed to enhance resident care, staff efficiency, and operational success, ECP’s technology is trusted by over 8,000 communities nationwide. With a commitment to seamless integrations and data accessibility, ECP is making senior living software simpler and smarter.
We’re looking for an experienced Lead Product Manager that is excited to drive strategic initiatives and mentor our growing product team at our fast-growing 150-person company. This role will report to the VP of Product.
Responsibilities
Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market—serving as a thought leader both internally and externally.
Lead multiple product initiatives simultaneously, setting strategy and coordinating across product teams to ensure alignment with company objectives.
Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product portfolio or strategic initiative spanning multiple feature sets.
Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision.
Drive end-to-end success of high-impact projects and products, demonstrating measurable business value and customer outcomes.
Mentor and provide guidance to product managers, fostering best practices in product management methodology and customer-centric thinking.
Partner with engineering, design, sales, and customer success leadership to shape product strategy and ensure successful execution.
Represent the product organization in executive-level discussions.
7+ years of product management experience at a SaaS company, with at least 2 years in a senior or lead capacity
A relevant degree or background (e.g. engineering, business, design, experience in healthcare or long-term care)
Proven ability to define and execute product strategy that drives measurable business growth
Track record of launching multiple successful products or features that significantly improved key metrics (retention, revenue, NPS)
Experience mentoring or leading other product managers (formally or informally)
Strong stakeholder management and executive communication skills
Excellent verbal and written communication skills with ability to influence across all levels of the organization
Data-driven decision maker with strong analytical skills; SQL experience a plus
Demonstrated ability to navigate ambiguity and drive clarity in complex, cross-functional environments
