Accounts Receivable Specialist

Job Description

About the Role

The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.

Responsibilities

• Monitor AR aging reports and support collection efforts to reduce overdue balances
• Follow up on overdue accounts in accordance with established collection procedures
• Support daily Accounts Receivable operations, including invoicing, payment application, and collections
• Respond to customer inquiries and assist with investigating billing discrepancies
• Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
• Prepare and post customer payment journals and adjustments in accordance with internal controls
• Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month-end AR Balance Sheet Reconciliation activities
• Support Finance & Operations initiatives related to AR process improvements and system enhancements
• Support monthly sales affiliate commission reporting
• Assist with audit requests and maintain accurate AR documentation

Value‑Added Experience & Expertise

• Software Maintenance & Renewal Billing Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing.
• Microsoft Subscription & Cloud Billing Experience Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes.
• Microsoft Portals & Licensing Platforms Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.

ABOUT ENAVATE

Transforming Businesses and the Lives They Touch

At Enavate, we are more than just a Microsoft Gold Partner—we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, Cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever-evolving business landscape.

Our work isn’t just about technology—it’s about transforming the way businesses operate, empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of mind, enabling them to focus on what matters most while we handle the complexity of their systems and processes.

To learn more about what we do and how we make an impact, please check out our “What We Do?” 1-pager.

Our Culture

Whether you’re joining us in North America, Europe, or beyond, Enavate offers a dynamic and collaborative environment where you’ll have the opportunity to make a real impact.

At Enavate, we’re driven by our core values, and our people are at the heart of everything we do:

• Team Members: We take care of our own.
• Innovation: We explore, evolve, and seek excellence at every level.
• Results: We are achievers who set high goals and reach them.
• Integrity: We are trustworthy. Our word is our bond.

We believe that a diverse and inclusive team leads to better innovation and outcomes. We actively support diversity and inclusion through a variety of initiatives, creating a workplace where everyone is respected and valued.

To gain a deeper understanding of our values and the environment we foster at Enavate, take a look at our “Enavate Culture” Guide.

What We Offer

At Enavate, we’re committed to providing a supportive and rewarding environment that empowers you to thrive both professionally and personally. Here’s a glimpse of the benefits and perks you’ll enjoy as part of our team:

• Health and Wellness We offer competitive health insurance, wellness programs, and mental health resources to support your well-being, both physically and mentally.
• Flexible Work Arrangements We believe in work-life balance, which is why we offer flexible working hours and, where applicable, remote work options to help you manage both your professional responsibilities and personal needs.
• Professional Development Your growth matters to us! We provide access to a range of training programs, workshops, and reimbursement for certifications and courses, helping you continuously expand your skills and advance your career.
• Generous Time Off Take the time you need to recharge with unlimited paid time off (PTO), which covers vacation, sick leave, holidays, and personal days. We support you in maintaining a healthy work-life balance, so you can perform at your best.
• Team Member Recognition We appreciate and celebrate the hard work and achievements of our team. Our team member recognition programs are designed to acknowledge your contributions and ensure you feel valued at every step of your journey with us.

For more details about the benefits available in your region, check out the following links:

• USA Benefits Guide
• Europe Benefits Guide
• Canada Benefits Guide

Work Structure & Collaboration

At Enavate, we embrace flexibility in how we work, but we also believe that collaboration is key to our success. Our office locations in Tampa, FL, Fargo, ND, and Kyiv, Ukraine are central to our culture and provide a hub for team interaction and innovation.

All North American new hires are onboarded in person at our Tampa office.Onboarding typically lasts 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture.

Our Hiring Process

At Enavate, we take a thoughtful approach to hiring that ensures a great fit for both you and us. Our process includes:

1. Intro Call – A brief conversation to get to know you, discuss your background, and determine if there’s a mutual fit.
2. Predictive Index Assessment – We use the Predictive Index to understand your natural strengths and how they align with the role and our team dynamics.
3. Interviews – A combination of technical and cultural interviews, focused on your expertise, problem-solving abilities, and alignment with our core values.
4. Debrief – Our team will come together to discuss your fit for the role and next steps.
5. Offer – If all goes well, we’ll extend an offer and welcome you to the team!

We aim to provide you with a clear understanding of your fit with Enavate, and we want to ensure you feel confident in your decision to join us.

Enavate is anEqualOpportunityemployer. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Accommodation requests can be made at any stage of the recruitment process, and during employment by contacting our Talent Acquisition team.

Join Us in Our Mission!

At Enavate, we believe in transforming businesses and the lives they touch – because to us, it’s personal. If you’re ready to make an impact, we invite you to be part of a team that listens, challenges, collaborates, and takes action. Together, we’re reshaping the future of ERP and how businesses operate, offering fresh perspectives and innovative solutions.

Are you ready to transform your career and help us shape the future? Enavate is the place for you.