Encore Strategic

Founded in 2018, we offer business consulting services primarily for Managed Service Providers (MSPs). We help clients accelerate growth, increase profitability, and prepare for successful business exits.

We provide professionally facilitated peer groups for better decision-making and accountability, alongside one-on-one coaching and consulting. Our hybrid approach combines the roles of consultant, coach, and mentor to optimize various business elements. We assist MSP leaders with daily operations, team management, client satisfaction, competitiveness, financial management, strategic planning, and succession planning. We have locations in the United States and Aruba.

We envision a future where business leaders and their teams achieve success and prepare for successful exits, while also thriving in a community that values their team’s and family’s happiness and growth.

Our mission is to help business leaders evolve from hands-on managers to visionary CEOs. We provide peer groups, coaching, and consulting services to enable confident leadership, effective scaling, and successful exit preparation.

Our core values are: ‘Help First, Profit Later’ (we lead with generosity), ‘Win-Wins Only’ (we are committed to mutual success), ‘Blaze New Trails’ (we pioneer new paths), ‘View from the Crow’s Nest’ (we anticipate challenges and opportunities), and ‘Got Your 6 (We Have Your Back)’ (we provide steadfast support).

We are a team of 11-50 employees with over 100 years of combined MSP business experience. Our founder and CEO, Shawn Walsh, previously led an MSP business across four states before its acquisition.

We foster a collaborative environment, with support and mentorship from supervisors and other team members. We emphasize opportunities for continuous growth, learning, and creativity. Our work environment supports work-life balance, offering remote or hybrid work arrangements.

We offer a range of employee benefits, including Paid Time Off (PTO), 401K plans, profit sharing, phone expense reimbursement, tuition reimbursement, and travel reimbursement.

Our robust benefits packages include healthcare, dental, and vision insurance, life insurance, short-term disability coverage, and long-term disability coverage. We offer hybrid models (split between client sites, office, and occasional remote work) and fully remote options to support work-life balance. Specific roles may also offer competitive salary ranges, such as $95-105k annually.