Job Description
About Us:
Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia.
The Associate Project Manager participates in and supports all assigned client implementations, from initial engagement to study closedown. Associate Project Managers support projects through the software development lifecycle and through study maintenance, while working collaboratively with teammates and maintaining exceptional client satisfaction. Associate Project Managers will lead projects of low to moderate complexity
Responsibilities
- Lead projects of low to moderate complexity with support from senior team members
- Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction
- Build effective partnerships with other internal teams to move project through all phases of the development process.
- Develop and maintain project schedule, identify and track milestones and identify and manage cross-functional dependencies and risks
- Act as subject matter expert on client clinical study protocol
- Manage ongoing reporting of project health and profitability to internal and external stakeholders.
- Conduct end- user training
- Manage issue resolution for studies in maintenance, including troubleshooting
Skills
- Strong attention to detail and quality-focus
- Strong customer service orientation
- Excellent organizational and time management skills
- Good communication skills
- Excellent organizational skills
- Strong interpersonal skills with the ability to work effectively with a wide variety of professionals
- Able to work on multiple assignments with supervision
Qualifications
- Education:
- Bachelor’s degree or equivalent and/or appropriate experience
- Experience:
- 1-2 years’ experience in client-facing, project support role(s), including job responsibilities similar to those described above
- 1-2 years’ experience in life sciences industry
- Familiarity using SQL a plus
$69,000 - $79,000 a year
Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.
Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.
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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
