Job description
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As a Regional Sales and Agency Manager at Flix, you will oversee sales locations across the US Eastern region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels.
About the Role
- Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
- Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
- Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
- Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
- Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
- Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
- Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships
*Must reside in one of the following states*
- Connecticut
- District of Columbia
- Delaware
- Maine
- Maryland
- Massachusetts
- New Hampshire
- New Jersey
- New York
- Pennsylvania
- Rhode Island
- Vermont
- West Virginia
About You
- Minimum 3 years of supervisory/management experience, demonstrating strong leadership skills
- Excellent written and verbal communication skills with the ability to engage at various levels of management
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- Strong problem-solving and decision-making skills, ensuring efficiency and compliance
- Experience with bus terminal operations is preferred but not required
- Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
- A proactive approach to improving regional operations, driving KPIs, and mitigating risks
Salary Range: $100,000.00 - $115,000.00 USD
We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don’t meet 100% of the requirements, we still encourage you to apply. We want to hear from you!
What We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
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