Job Description
About the role:
We are looking for a Senior Product Manager to join our Forter Payments Optimization group, reporting directly to the Product Director of Payments. You will be the primary technical product owner responsible for driving the execution of high-impact features and system optimizations within the Payments Optimization roadmap.
You should be a true technical product expert and team player, capable of translating the strategic vision defined by the leadership into concrete, valuable, and feasible product increments, and driving those to market with precision.
What you’ll be doing:
- Roadmap Execution: You will be accountable for the detailed execution of the Payments Optimization roadmap, ensuring timely and high-quality delivery of features that align with the strategic goals set by the team. Work closely with our TLV and UK based engineering and data science teams on a daily basis, as well as our worldwide GTM teams to promote our product to the world.
- Deep Technical Ownership: Own the technical definition and requirements for innovative payment products. This includes defining clear business logic, writing detailed user stories, and managing the product backlog.
- Interface & Architecture: Lead the definition of critical platform APIs and data, ensuring , together with the engineering team, seamless, high-performance integration with merchant systems, PSPs, and issuing banks. You will be the product voice in architectural discussions with engineering.
- Payments Expertise: Gain and maintain a deep, expert-level understanding of global payment protocols (e.g., 3DS, tokenization), regulations (e.g., PSD2/SCA), and authorization signal flows, using this knowledge to define precise product requirements.
- You will have fun working with us. Really :)
What you’ll need:
- Experience: 4+ years of experience as a Product Manager, demonstrating a strong track record of successful feature execution and technical delivery in complex environments.
- B2B SaaS Background: Proven experience in a B2B SaaS environment, with a history of deeply technical product ownership and experience scaling platform features.
- Data & ML Collaboration: Proven experience working intensely with Analytical/Data Science teams, defining requirements for ML models, and translating data insights into product action.
- Technical Foundation: Strong background in software development or solutions engineering, preferably focused on backend, high-volume, low-latency systems.
- Soft Skills: High level of independence, meticulous attention to detail, and a strong inner drive to tackle technical challenges and manage dependencies effectively.
Would Be Very Cool If You Have
- Payments Domain: Solid understanding of the payment transaction lifecycle and experience dealing with PSPs, acquirers, or issuer signals.
- Deep Protocol Knowledge: Hands-on experience with specific payments protocols and regulations, such as 3DS/EMVCo, tokenization standards, and SCA/PSD2.
- Fraud/Risk Experience: Exposure to the digital identity, fraud, and risk management domains.
- E-commerce/Enterprise: Experience integrating solutions with large-scale global e-commerce companies.
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it’s not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024)
- Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
- Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
Life as a Forterian:
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we’ve raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We’re on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn’t match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
Hybrid work:
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
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