FreshBooks

We started FreshBooks in 2003 to build accounting software for small business owners and accountants. Our web application helps customers in over 160 countries with invoicing, payments, and bookkeeping.

Freelancers, solopreneurs, and small businesses use our tools to save time and manage their cash flow. Accountants and bookkeepers also use FreshBooks to collaborate with their clients.

Our platform includes features for invoicing, time tracking, expense management, payment processing, billing, and payroll. We also integrate with over 100 applications through our AppStore.

Many of our customers save hundreds of hours and thousands of dollars in billable hours each year. Over 30 million small businesses have used our software.

Our mission is to simplify running a small service-based business for owners and accountants.

Our company culture is guided by the “4Es”: executing extraordinary experiences every day. This philosophy shapes our product design and how we support our customers.

Our core values, which we call PORCHFEST, are:

• Passion: We love what we do and are always learning.
• Ownership: We take accountability, think long-term, and make lasting decisions.
• Results: We focus on good outcomes for our customers, employees, and the business.
• Change: We believe change brings growth.
• Honesty: We communicate directly.
• Fun: We make time for enjoyment and play.
• Empathy: We listen, care, and support our team.
• Stretch: We lead and find creative ways to go further.
• Trust: We give and earn trust, and believe in each other’s best intentions.

We are a Canada-based company with 200-500 employees. We are an equal-opportunity employer that values diverse ideas and helps our team grow.

Our culture is customer-centric, focusing heavily on diversity and inclusivity across our team, market, and community. We encourage collaboration and problem-solving.

We balance building great products with fun team activities like Halloween parties and ping pong tournaments.

While many of us work remotely worldwide, we have “clusters” where we can meet for collaboration and socializing. These are in Canada (Vancouver, Calgary, Hamilton, Kitchener-Waterloo, Toronto, Halifax), Mexico (San Luis Potosi), and the Netherlands (Amsterdam). Our head office is in Toronto, Canada. Shaheen Javadizadeh is our CEO.

We offer a variety of employee benefits, which can vary by country. These include:

• Parental benefits like paid leave top-up, meal delivery, and baby swag.
• Health and wellness support, including an in-house Social Worker, a Health & Wellness Credit, and an Employee and Family Assistance Program.
• Health and dental coverage specific to your hiring office location, which may include fertility and gender-affirming care, plus travel insurance.
• Generous paid time off: personal days, volunteer days, innovation days, life celebration days, and vacation days.
• Stock options for all full-time, permanent employees.
• Retirement savings and matching programs, also specific to your hiring office.
• Remote work options for most roles, unless an onsite presence is required.
• Recognition and appreciation programs, including a peer-based program and department-specific initiatives.
• In-house and external learning and development opportunities.