Job Description
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.
THE ROLE:
Join a central Ops team that keeps Genius running smoothly - empowering our teams to focus on what they do best: driving the business forward.
WHAT YOU’LL DO:
- Operational Planning & Oversight: Organize and manage day-to-day operations within the Sports Scheduling Planner team, ensuring efficient resource allocation and smooth execution of schedules.
- Performance Monitoring & Decision Making: Track operational performance and support analysts in high-pressure situations, making real-time adjustments to ensure targets are met.
- Team Leadership & Development: Lead, mentor, and support Sports Scheduling Planner team members to drive high performance and engagement across the team.
- Onboarding & Training: Conduct onboarding and deliver final-stage training sessions, ensuring new team members are set up for success.
- Coaching & Continuous Improvement: Identify skill gaps and provide ongoing coaching, feedback, and development plans to enhance team capabilities.
- Workforce Analysis & Optimization: Analyze trends across volume, staffing, and productivity, and implement data-driven strategies to improve efficiency and service performance.
- Process Improvement & Efficiency: Identify inefficiencies in planning and scheduling processes and drive continuous improvements to accuracy and effectiveness.
- Cross-functional Collaboration: Work closely with Operations, HR, and Management teams to align workforce planning with business objectives.
- Stakeholder Communication: Communicate scheduling decisions, risks, and recommendations clearly and effectively to senior stakeholders.
WHAT YOU’LL BRING:
- Workforce Planning Expertise: Proven experience in workforce planning, scheduling, or operational supervision within a fast-paced environment.
- Analytical & Problem-Solving Skills: Strong ability to analyze data, identify trends, and implement practical, data-driven solutions.
- Organizational Excellence: Exceptional time management and prioritization skills, with the ability to manage multiple responsibilities simultaneously.
- Resilience Under Pressure: Ability to perform effectively in high-pressure situations and meet tight deadlines.
- Communication & Collaboration: Strong interpersonal skills with the ability to work cross-functionally and influence stakeholders.
- Attention to Detail & Accuracy: High level of precision and attention to detail, ensuring reliable and accurate outputs.
- Technical Proficiency: Strong working knowledge of Microsoft Excel and/or workforce management tools.
- Regulatory Awareness: Good understanding of administrative processes and Bulgarian labor legislation.
We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.
As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.
One team, being brave, driving change
We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.
Let us know when you apply if you need any assistance during the recruiting process due to a disability.
