Job Description
Change the way the world travels
Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.
Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.
Team mission
Join our SaaS Operations team, where we build and operate the technical foundations for internal AI adoption across GetYourGuide while managing and continuously improving our global application stack to deliver an outstanding employee experience. Our mission is to enable safe, scalable, and effective AI usage internally by reducing fragmentation, setting clear standards, and helping teams access and work with AI capabilities in a reliable, secure, and consistent way.
You’ll work closely with colleagues in IT, Security, Legal, and the AI Council, and partner with AI-focused teams across the company. Together, we make sound technical choices in a fast-moving AI landscape—keeping our systems dependable and secure through proactive maintenance, thoughtful governance, and a strong operational mindset.
Your mission
- Develop and support internal AI platform capabilities that help teams across the company adopt AI tools in a practical and effective way.
- Take strong ownership of initiatives, guiding them from early problem definition through technical evaluation, implementation, and ongoing improvement.
- Assess internal AI needs and translate them into scalable technical solutions
- Evaluate tools and approaches with attention to security, compliance, and operational suitability
- Drive adoption while helping reduce shadow AI and improving governance processes
- Serve as the senior AI technical authority within the team — owning the AI governance framework, leading security and compliance conversations, and setting the strategic direction for internal AI adoption.
- Work closely with cross-functional stakeholders to balance technical possibilities with real business needs and make decisions quickly in a changing landscape.
- Scale AI capability across GetYourGuide by acting as the primary technical escalation point and go-to advisor for teams navigating AI adoption, tooling decisions, and governance requirements.
Your toolkit
- AI Platforms and Tooling: Experience working with AI tools, platforms, or internal enablement solutions, with the ability to assess what is appropriate, safe, and effective for organizational use.
- Systems and Technical Breadth: A strong generalist background with familiarity across platform, SaaS, or systems-oriented environments, and the ability to operate comfortably across technical domains.
- Security and Governance Awareness: Understanding of compliance, security, and governance considerations related to AI adoption, including how to balance innovation with responsible usage.
- Business Judgment: Ability to interpret stakeholder requests, challenge assumptions when needed, and identify the underlying problem to guide better outcomes.
- Ownership and Execution: Comfort operating in ambiguity, making decisions, and driving progress in a new and evolving area.
- Communication: Strong skills in working with both technical and non-technical stakeholders, including the ability to explain trade-offs and influence decisions clearly.
Extras that give you an edge
- Background or exposure to cybersecurity or governance
- Experience in a similar role at a comparable organization
- Sysadmin or platform administration background
How we’ll make your career journey extraordinary
- Annual personal growth budget and mentorship programs for continuous learning and development
- Work from anywhere in the world for 30 days per year
- A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
- Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
- Monthly transportation and fitness budget
- Discounts for you, your friends, and family on GetYourGuide activities
- Language reimbursement program
- Health and wellness benefits
And more…
How to apply
Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at [email protected].
We’re an equal opportunities employer
Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.
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