Job Description
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role:
Glean is seeking an AI Content Strategist to design and scale our AI-enabled content operating model. This role builds structured, repeatable systems that use AI to accelerate research, synthesis, repackaging, distribution, and measurement—while maintaining a high, human editorial bar. You will sit at the intersection of strategy, systems, and storytelling, partnering closely with Product Marketing, Demand Generation, Sales, Design, and the Work AI Institute to turn business priorities and research into clear editorial strategy and high-impact content.
You will:
- Design AI-powered content workflows
- Design and refine AI-augmented workflows across the content lifecycle (intake, drafting, review, repackaging, distribution, measurement).
- Define where AI is most useful vs. where human editorial judgment must lead, and encode those choices into playbooks and templates.
- Partner with Design, Web, and Marketing Ops to streamline handoffs and reduce operational friction.
- Own cross-channel editorial strategy and planning
- Build and maintain a cross-channel editorial calendar spanning blogs, reports, webinars, interactive assets, email, video scripts, and sales enablement materials.
- Identify and prioritize high-impact content themes aligned with Glean’s strategic messaging, campaigns, and Work AI Institute research.
- Maintain and evolve a consistent messaging framework across personas, departments, and verticals.
- Lead content development and editorial quality
- Turn research, customer stories, telemetry, and interviews into structured narratives and flagship assets (e.g., reports, guides, playbooks).
- Ensure clarity, cohesion, and quality across major editorial outputs, from hero assets to derivatives.
- Coach internal subject-matter experts on providing structured inputs that increase editorial leverage and quality.
- Drive distribution, repackaging, and performance
- Collaborate with Demand Gen, SDRs, Field Marketing, and Sales to build thoughtful distribution and repurposing plans for priority assets.
- Systematically repurpose flagship content into derivative assets tailored to different personas, stages, and channels.
- Define and track success metrics; run regular content audits to keep content fresh, discoverable, and on-brand.
- Act as a cross-functional connector
- Serve as a connective partner across Product Marketing, Demand Generation, Sales, Customer Success, Communications, and the Work AI Institute.
- Support launches, campaigns, research reports, and flagship events with cohesive narrative planning and content systems.
- Contribute to broader messaging and positioning discussions across the organization.
About you:
- Required qualifications:
- 3–5+ years of experience in content strategy, content marketing, or editorial roles, ideally within a B2B SaaS organization.
- Proven experience building and managing structured content programs, including editorial calendars, workflows, and performance measurement.
- Exceptional storytelling and structuring skills, with the ability to translate complex, technical, or research-heavy inputs into clear, compelling narratives.
- Experience partnering closely with Product Marketing, Demand Generation, and Sales on campaigns, launches, and sales enablement.
- Strong analytical mindset and comfort working with performance data to inform content decisions and prioritization.
- Excellent written and verbal communication skills, with a high editorial bar.
- Strong project management skills and the ability to manage multiple workstreams and stakeholders in a fast-moving environment.
- Preferred qualifications:
- Background in AI, machine learning, enterprise software, or developer tooling.
- Experience contributing to research-backed thought leadership, executive narratives, or industry reports.
- Familiarity with AI tools or agents used in research, drafting, and content repurposing workflows.
- Experience building or refining content intake and governance processes in a high-growth company.
Location:
- This role is hybrid (3 days a week in our Bangalore office)
Compensation & Benefits:
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We’re committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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