Job Description
WHO WE ARE
Glossier is a people-powered ecosystem, brought to life by engaging online and offline experiences. In 12 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people’s lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.
THE ROLE
The Director of Co-Manufacturing & Procurement is responsible for overseeing Glossier’s purchasing strategy, vendor relationships, and supply chain operations to acquire goods and services cost-effectively. The Director of Co-Manufacturing & Procurement is both strategic and hands-on, with a direct impact on customer satisfaction, margin protection and commercial flexibility. This role works closely with finance, logistics, and commercial as a trusted, strategic partner enabling value and flexibility to support broader business goals.
You will be responsible for all processes and budget with expectations for delivering both short-term and long-term priorities and plans. The right person needs to be a driven yet compassionate leader with the proven ability to successfully motivate, mentor and develop a team to represent Operational Excellence across the Glossier brand. You will work closely with our internal teams to lead and develop a first-class supply chain that supports Glossier’s growth and expansion, both domestically and internationally. Omni-channel beauty industry experience is preferred with a preference for candidates who have previously worked in fragrance, make-up and/or skincare.
KEY RESPONSIBILITIES & DELIVERABLES
- Strategic Procurement Planning: Develop and implement procurement plans to support new development and existing portfolio products, ensuring finished goods meet operational and financial goals.
- Continuous Improvement & Process Excellence: Drive continuous improvement initiatives within the procurement function to enhance efficiency and reduce costs, lead times, and MOQs.
- Supplier Network Strategy & Qualification: Identify and qualify new suppliers, establishing new vendor partnerships while maintaining current vendor connectivity rooted in quality, transparency, and efficiency.
- Material Replenishment Strategy: Lead efforts to develop, implement, and manage alternate material replenishment methods that increase inventory turns year over year while supporting 100% customer on-time delivery and lead-time reduction.
- Risk Management & Market Intelligence: Monitor market trends, supplier performance, and economic conditions to proactively mitigate supply chain risks.
- Contract Negotiation & Terms: Lead negotiations with suppliers to secure favorable pricing, terms, and conditions for goods and services.
- MRP & Supplier Performance Management: Improve purchasing efficiencies and supplier performance through MRP optimization, supplier KPIs, and effective vendor management.
- Supplier Quality & Corrective Action: Monitor supplier scrap rates, obtain corrective actions to reduce supplier-generated scrap in a timely manner, and oversee the resolution of all issues affecting product quality or on-time delivery.
- Order Tracking & Expediting: Coordinate and track open order updates across all vendor partners to remain informed of delays or potential shipment issues.
- Day-to-Day Administration & Master Data: Manage PO execution, master data accuracy, BOM creation/management, supplier records, and spend tracking.
KEY INGREDIENTS
10+ Years of Global Supply Chain Leadership
- Deep expertise leading end-to-end global supply chain, procurement, sourcing, and quality operations in an omni-channel environment.
Co-Manufacturing & International Partnership
- A proven track record of building, launching, and managing highly collaborative relationships with domestic and international contract manufacturers.
Systems & Operational Mastery
- Hands-on experience scaling operations using ERP, WMS, and e-commerce platforms to drive efficiency.
Executive Presence & Influence
- Clear confidence presenting strategic recommendations and directly influencing executive leadership.
Financial Acumen
- Strong business acumen across inventory management, financial forecasting, ROI, and spend management.
A Bachelor’s degree in Supply Chain, Industrial Engineering, Logistics, Business Management, or a related field (preferred).
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About Glossier
Glossier is a beauty company that lives in NYC, is sold on the internet, and promotes a skincare first philosophy that celebrates beauty in real life.
We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.
